Senior Account Director - Strategy, Growth & Relationships

Morrison; Atlanta (GA); Hybrid; USD 130,000 - 190,000; Full time

Job summary

Morrison in Atlanta is seeking an Account Director—the most senior day-to-day leader on an account, accountable for stability, growth, and profitability. You own the financials, strategic direction, and client relationship, reporting to the President and leading 3-5 accounts.

You partner with Strategy, Creative, Digital, Media, Technology, and Resourcing to set where the account goes and ensure the work solves the right problem.

Qualifications

• 8-10 years of agency account management experience.
• At least 3 years as senior-most day-to-day contact on an account.
• Proven ability to write, negotiate, and close SOWs and renewals.
• Fluent in agency economics: scope, burn, rate, profitability.
• Excellent written and verbal communication.
• Comfort leading a team you do not manage.

Responsibilities

• Own the brief and secure sign-off before internal kickoff.
• Accountable for whether the work answers the right problem, not only if it ships.
• Acquire in-depth knowledge of each client's business and industry trends.
• Develop annual client development plans and growth targets.
• Develop client communication plans and budget recommendations.
• Identify opportunities to grow the relationship and renewals.
• Serve as the senior point of contact and lead onboarding for new clients.
• Lead client presentations and steer challenging conversations with authority.
• Schedule client calls, weekly status, and 24-hour follow-ups.
• Sell the work; initial selling rounds by you, then PM takes over.
• Balance client and agency expectations, saying no when needed.
• Keep the team informed of client news and opportunities.
• Own the financial health: budgets, forecasts, invoicing, profitability.

Skills

Account leadership

Client relations

Negotiation

Budget management

SOWs & renewals

Tools

Asana

Box

Google Workspace

Microsoft Office

Job description

Morrison in Atlanta is seeking an Account Director—the most senior day-to-day leader on an account, accountable for stability, growth, and profitability. You own the financials, strategic direction, and client relationship, reporting to the President and leading 3-5 accounts.

You partner with Strategy, Creative, Digital, Media, Technology, and Resourcing to set where the account goes and ensure the work solves the right problem.