Senior Academic Success Advisor, 4+1 Program Lead

asu; Phoenix (AZ); On-site; USD 54,000 - 62,000; Full time

Job summary

ASU Edson College seeks an Academic Success Advisor, Sr. to provide comprehensive advising for on-campus and online undergraduate students, accelerated 4+1 program students, and online graduate students.

The role requires proactive service orientation and collaboration across departments. You will guide students in planning, monitor progress with advising tools, and support retention and timely degree completion while representing the college at orientations and events.

Qualifications

• Bachelor's degree and five years of experience or equivalent combination.
• Master's degree in higher education, student personnel administration, education, nursing/health, or related field preferred.
• Ability to communicate clearly and work across departments.
• Experience in advising and student support.
• Proficiency with advising tools and student information systems.

Responsibilities

• Provide individual and group academic advising for on-campus and online students, including accelerated 4+1 program students and online graduate students.
• Guide students in evaluating options, understanding degree requirements, and planning aligned with goals.
• Monitor progress using PeopleSoft, Salesforce, DARS, Analytics and other advising tools; resolve complex issues and connect to resources.
• Teach ASU 101-NU and represent the college at orientations, workshops, recruitment events, and student success activities.
• Coordinate 4+1 program activities: recruitment, outreach, admissions processes, tracking, and transition into accelerated pathways.
• Develop and maintain program resources, marketing materials, documentation, advising guidance, and training materials.
• Lead onboarding for new advisors and provide recurring training; prepare reports using dashboards to monitor outcomes and retention.

Skills

Academic advising

Student support

Communication

Team collaboration

Training/mentoring

Presentations

Education

Bachelor's degree

Master's degree

Tools

PeopleSoft

Salesforce

DARS

CRM systems

Job description

ASU Edson College seeks an Academic Success Advisor, Sr. to provide comprehensive advising for on-campus and online undergraduate students, accelerated 4+1 program students, and online graduate students.

The role requires proactive service orientation and collaboration across departments. You will guide students in planning, monitor progress with advising tools, and support retention and timely degree completion while representing the college at orientations and events.