Senior Academic Programs Lead

The Regents of the University of California on behalf of their Los Angeles Campus; Los Angeles (CA); Hybrid; USD 95,000 - 125,000; Full time

Job summary

The Regents of the University of California, on behalf of UCLA Extension, is seeking a Program Supervisor to provide supervisory, strategic, academic, and operational leadership for a defined portfolio of academic programs and certificates.

Reporting to a Director, the role oversees staff, ensures academic excellence and operational efficiency, and partners with Teaching & Learning, Marketing, Academic Advising, Student Success, and Enrollment Management to maintain program quality and a

Qualifications

• 5+ years minimum experience in managing academic or professional education programs.
• Strong commitment to excellent internal and external customer service.
• Strong verbal and written communication with report writing ability.
• Knowledge of curriculum development, adult learning theory, and educational ops.
• Strong analytical, organizational, and interpersonal skills for diverse stakeholders.
• Advanced project and time management with shifting deadlines.
• Experience with basic marketing and market research for program promotion.
• Ability to work independently and collaboratively with minimal supervision.
• Project leadership and coordination across cross-functional teams.
• Knowledge of accounting principles and university business policies (Preferred).

Responsibilities

• Provide supervisory, strategic, academic, and operational leadership for a defined portfolio of academic programs and certificates.
• Oversee staff and ensure academic excellence and operational efficiency.
• Collaborate with Teaching & Learning, Marketing and Communications, Academic Advising and Student Success, and Enrollment Management.
• Serve as the Director's operational designee when assigned.
• Coordinate workflow, onboarding support for instructors, and foster a high-performance team environment.
• Represent the portfolio in cross-functional initiatives.

Skills

Customer service

Verbal & written comms

Analytical thinking

Project leadership

Cross-functional collab

Time management

Marketing basics

Independent & collaborative work

Instructional program mgmt

Microsoft Office

Education

Bachelor's degree in related area

Master's degree (Preferred)

Tools

Microsoft Office

Adobe Acrobat

Windows OS

Job description

The Regents of the University of California, on behalf of UCLA Extension, is seeking a Program Supervisor to provide supervisory, strategic, academic, and operational leadership for a defined portfolio of academic programs and certificates.

Reporting to a Director, the role oversees staff, ensures academic excellence and operational efficiency, and partners with Teaching & Learning, Marketing, Academic Advising, Student Success, and Enrollment Management to maintain program quality and a