Senior 3PL Manufacturing Ops & Optimization Manager

Amazon; North Reading (MA); On-site; USD 121,000 - 164,000; Full time

Job summary

Amazon Robotics RMTO seeks a Manufacturing Services Manager to own external provider performance and optimize space and inventory between inbound supply and manufacturing consumption. You’ll govern SLAs, drive improvements, and lead strategic projects to scale 3PL/3PA capacity ahead of demand.

You will oversee capacity planning, space utilization, and reporting while partnering with manufacturing teams to align with portfolio growth and new programs.

Qualifications

• Bachelor’s degree in management, business administration, economics, engineering or marketing.
• 5+ years in supply chain, inventory management or project management.
• Experience managing external service provider relationships with SLA negotiation and capacity planning.
• Experience with warehouse space planning, layout optimization and material flow design.
• Ability to influence internal and external stakeholders.

Responsibilities

• Own end-to-end 3PL/3PA performance across kitting, labeling, decant, light assembly and sub-assembly operations feeding robotics manufacturing sites.
• Negotiate and govern SLAs, KPIs, and cost structures with providers; conduct quarterly business reviews and drive corrective actions.
• Manage provider capacity planning to scale external operations with manufacturing build plans and seasonal demand.
• Drive continuous improvement with Lean/Six Sigma to reduce defects, improve on-time delivery, and lower per-unit cost.
• Lead space planning and optimization across 3PL sites, onsite supermarkets, and manufacturing receiving areas.

Skills

Stakeholder management

External vendor relationships

SLA governance

Capacity planning

Lean Six Sigma experience

Education

Bachelor's degree in management, business administration, economics, engineering, marketing

Master's degree in supply chain management or related field

Tools

SQL

ERP systems (SAP/Oracle/Coupa)

Job description

Amazon Robotics RMTO seeks a Manufacturing Services Manager to own external provider performance and optimize space and inventory between inbound supply and manufacturing consumption. You’ll govern SLAs, drive improvements, and lead strategic projects to scale 3PL/3PA capacity ahead of demand.

You will oversee capacity planning, space utilization, and reporting while partnering with manufacturing teams to align with portfolio growth and new programs.