Senior 24/7 Operations Leader - Warehouse & Logistics

IDC Logistics, Inc.; San Bernardino (CA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

401(k) plan eligibility

Job summary

iDC Logistics, Inc. is seeking a Senior Operations Manager to lead a high-volume, multi-shift operation across manufacturing, refurbishing, cross-dock, transloading, and warehousing.

You will guide operations leaders, translate priorities into operating plans, and drive safety, quality, productivity, and cost outcomes. You will develop staffing, manage budgets, and partner with service teams to ensure on-time, accurate, damage-free shipments while building a culture of accountability and

Qualifications

• Eight+ years of progressive supervisory or management experience in high-volume warehousing or similar
• Experience managing operating budgets and delivering cost/productivity improvements
• Strong verbal and written communication skills for senior leadership reviews
• Ability to develop operations leaders and build cross-functional relationships

Responsibilities

• Lead day-to-day execution across a 24/7 operation, including scheduling, unloading, processing, loading, shipping, and safety
• Own customer service results against service levels and KPIs; lead reviews and corrective actions
• Optimize labor deployment, cost per unit, units per hour, overtime, and staffing utilization
• Develop demand, staffing, capacity, and performance forecasts; prepare for peak volumes
• Standardize procedures and lead continuous improvement initiatives for ROI
• Recruit and coach operations leaders through performance management
• Partner with Safety and HR to ensure safety and timely corrective actions
• Lead operating reviews and communicate results to senior leadership
• Serve as senior escalation point for disruptions and recovery plans
• Manage assigned operating budget and implement cost-reduction plans

Skills

Leadership

Communication

Budgeting

Forecasting

Problem solving

Cross-functional collaboration

Microsoft Office/Excel

Leadership development

Education

Bachelor’s degree (B.A. or B.S.) from an accredited four-year college or university

Tools

Microsoft Excel

Warehouse Management Systems (WMS)

Yard Management Systems

Job description

iDC Logistics, Inc. is seeking a Senior Operations Manager to lead a high-volume, multi-shift operation across manufacturing, refurbishing, cross-dock, transloading, and warehousing.

You will guide operations leaders, translate priorities into operating plans, and drive safety, quality, productivity, and cost outcomes. You will develop staffing, manage budgets, and partner with service teams to ensure on-time, accurate, damage-free shipments while building a culture of accountability and