Send Network Communications Strategist

North American Mission Board, SBC; United States; Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Retirement plans

Hybrid work

Insurance package

Disability insurance

Professional growth

Job summary

North American Mission Board in Alpharetta seeks a Communications Strategist on the Resources and Marketing team to lead Send Network marketing and communications, promoting initiatives, events, and campaigns to mobilize partners. You will partner with Send Network leaders, guide a multidisciplinary team, manage external agencies, and align projects with strategic goals.

A Bachelor's degree and 5+ years in marketing leadership are required, with a servant leadership approach.

Qualifications

• Bachelor’s degree or equivalent with 5+ years in marketing strategy and leadership.
• Strong ability to guide multidisciplinary teams and external partners.
• Experience in brand management and executive communications.

Responsibilities

• Collaborate with Send Network executives and field teams to shape communications.
• Direct communications strategy aligned with vision and goals.
• Oversee multi-channel marketing plans and manage a multidisciplinary team.
• Lead brand management and sponsorship efforts.
• Manage contractors and external agencies.
• Report results to leadership and advise on decisions.

Skills

Strategic marketing

Leadership

Consensus building

Multitasking

Judgment

Brand management

Reporting

Servant leadership

Budgeting

Mission alignment

Education

Bachelor’s degree or equivalent

Job description

LOCATION: Alpharetta

Join Us on a Purpose-Driven Mission to Make a Difference in the World. It’s all about the gospel! At the North American Mission Board (NAMB), we’re more than a nonprofit organization — we’re a family united by faith, equipping individuals and churches to share the hope of the gospel of Jesus Christ. Across North America, millions have yet to hear this good news. Through partnerships with local churches, NAMB plants new churches in unreached neighborhoods throughout the United States, Canada and Puerto Rico bringing light, love, and lasting change. NAMB is funded by the Southern Baptist Convention. Since 2010, Southern Baptists have planted over 10,000 churches transforming communities for eternity. Our compassion ministry meets physical and spiritual needs through disaster relief and support for vulnerable communities — all in Jesus’ name. We believe every believer and church has a role in God’s story, and we’re here to walk alongside you as you discover your role in making a difference in the world. At NAMB, you’ll find not just a place to serve, but a place to belong, grow, and be part of a mission that matters for eternity. Working at NAMB is a calling, not just a job.

About the position

The Send Network Communications Strategist serves on NAMB’s Resources and Marketing team, which supports ministry partners through ongoing vision, planning, and implementation of marketing and communications.

In this role, you will lead, design, and carry out a coordinated marketing and communications effort that promotes Send Network initiatives, events, resources, mobilization opportunities, and campaigns. You will partner closely with Send Network leaders and field teams, guide a multidisciplinary marketing team, and help establish Send Network as the premier church planting network in North America. All staff positions at NAMB are considered ministerial in nature due to the purpose and mission of the North American Mission Board.

Key Responsibilities

• Collaborate with Send Network
• Lead the relationship between the Marketing and Resources team and Send Network executive leaders, directors, and field teams, helping shape expectations and maintain high-quality service.
• Direct communications strategy in alignment with Send Network’s vision, mission, and goals.
• Assess and report results to Send Network leadership and the NAMB executive team, offering expert advice and counsel to support sound decisions.

Communication Plans

Work with stakeholders to conceptualize, build, and oversee multi-faceted communications plans.

Integrate messaging, tactics, and creative direction, leading and collaborating across a multidisciplinary marketing team and enterprise systems to achieve clear, strategic, and achievable goals.

Ensure targeted, consistent messaging across diverse channels and audiences to raise brand awareness, affinity, and engagement.

Coordinate with the Vice President of Marketing and Resources, the Strategic Communications Director, and other Marketing and Resources leaders to align projects with strategy goals.

Balance competing interests and meet high-pressure deadlines by building consensus and ensuring alignment with executive-level strategic direction.

Collaborate with the NAMB Communications Strategist, Strategic Communications Director, and others to synchronize communications across the organization.

Manage Contractors and Outside Vendors

Direct the day-to-day work of a contractor and a Hispanic marketing agency executing marketing initiatives for Send Network Español.

Communicate with NAMB Executives

Advise executive leadership and manage responses to sensitive issues and public controversies, in consultation with the Strategic Communications Director, Executive Director of Public Relations, and others.

Brand Management

Manage brand presence and calls to action at ministry events in support of the overarching communications strategy and ministry partners’ goals.

Identify, direct, and manage brand sponsorships to leverage their full potential.

Leadership and Team Responsibilities

Follow organizational policies and applicable laws.

Train NAMB staff on processes.

Address complaints and resolve problems while maintaining confidentiality with sensitive data.

Develop and implement strategy and tactics to meet expected results.

Plan and run effective meetings that foster unity and common goals.

Adhere to budget limits and maintain high ethical standards of fiscal control.

Qualifications & Skills

Education and Experience

Bachelor’s degree or equivalent, with five or more years of experience and/or training in marketing strategy and leadership, or an equivalent combination of education and experience.

Skills and Qualities

• Strategic marketing and communications planning, with the ability to integrate messaging, tactics, and creative direction.
• Strong leadership and the ability to guide a multidisciplinary team, contractors, and outside agencies.
• Skill in building consensus and aligning stakeholders with executive-level strategic direction.
• Ability to manage multiple tasks and projects at once, meet high-pressure deadlines, and adapt to changing priorities within a complex matrix organization.
• Sound judgment in advising executives and handling sensitive issues, with discretion and confidentiality.
• Experience in brand management, event presence, and sponsorship strategy.
• Ability to assess results and report them clearly to leadership.
• Servant leadership: a team player who is neither dominating nor hesitant, who relates well to people of all levels, ages, races, denominational affiliations, and genders, and who gives praise, encouragement, and recognition when merited.
• Responsible budget management with high ethical standards of fiscal control.
• Commitment to NAMB’s mission and a calling to ministry, as all positions are ministerial in nature.

Why NAMB?

Join us and become part of a purpose-driven organization committed to growth, community impact, and spiritual fulfillment. As a member of the NAMB staff, this is your calling – a chance to actively live out your faith in Jesus Christ every day in every conversation!

We offer:

• Excellent retirement plans to secure your future!
• Generous paid time off, paid holidays, and flexible hybrid work arrangements!
• Medical, dental, vision, and life insurance coverage for you and your family.
• Disability insurance for peace of mind.
• Opportunities to grow professionally and be part of a dynamic faith-based community.

Come Join Us and become a part of something meaningful extending the Love of Christ to the world.

We work to support churches, pastors and missionaries who are reaching North America. We help churches meet needs through the compassion ministry of Send Relief and we help churches plant churches through Send Network. Our goal is to send the hope of the gospel to North America.