Global Field Service Engineer - Semiconductor Equipment

Prosum; Austin (TX); On-site; USD 90,000 - 100,000; Full time

Job summary

Prosum is seeking a Field Service Engineer with hands-on semiconductor equipment experience to join our engineering team. This role targets early‑to‑mid career professionals (2–5 years) who enjoy direct customer interaction, installation, maintenance, and troubleshooting of complex systems on site.

You will work with global teams to ensure optimal performance of precision inspection and metrology equipment, requiring strong problem-solving and adaptability in a travel‑heavy role.

Qualifications

• 2–5 years of professional engineering experience in the semiconductor equipment industry (not a technician‑level role).
• Hands‑on experience using diagnostic tools such as oscilloscopes, digital voltmeters, and hand tools.
• Experience working in a cleanroom environment.
• Familiarity with lasers, vacuum systems, and optical systems.

Responsibilities

• Provide on‑site installation, maintenance, troubleshooting, and repair of complex semiconductor inspection and metrology systems.
• Perform preventative maintenance and system upgrades on advanced equipment in cleanroom environments.
• Interface directly with customers to assess issues, deliver technical solutions, and ensure high system uptime.
• Support system integration, calibration, and testing processes.
• Collaborate with global engineering teams to resolve challenging technical issues.
• Provide documentation, service reports, and feedback to management.
• Participate in equipment evaluations, training sessions, and product improvement initiatives.
• Support the local service operation and contribute to a strong customer relationship network.

Skills

Engineering experience

Hands-on troubleshooting

Cleanroom operation

Communication with international teams

Education

Bachelor’s degree in Electrical, Electronics, Mechanical, Manufacturing, Physics, Materials Science, or Computer Engineering

Tools

Oscilloscopes

Digital voltmeters

Hand tools

Job description

Prosum is seeking a Field Service Engineer with hands-on semiconductor equipment experience to join our engineering team. This role targets early‑to‑mid career professionals (2–5 years) who enjoy direct customer interaction, installation, maintenance, and troubleshooting of complex systems on site.

You will work with global teams to ensure optimal performance of precision inspection and metrology equipment, requiring strong problem-solving and adaptability in a travel‑heavy role.