Semiconductor Customer Success Specialist

Enpro Industries, Inc.; Milpitas (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

401(k) matching

Other supplemental insurance options

Job summary

LeanTeq, a subsidiary of Enpro, is hiring in Milpitas, CA. Join a fast-paced semiconductor support team focused on order tracking, customer communication, and data-driven improvements.

You will work with shipping, production, and sales to provide quotes, reports, and timely updates to customers in a clean-room context. The role requires a degree and 3–5 years of detailed customer servicing experience, strong written and verbal skills, and a disciplined, quality-focused mindset.

Qualifications

• Associate or bachelor's degree preferred with 3–5 years of fast-paced customer service experience.
• Strong instruction-following ability, detail orientation and excellent communication skills.
• Familiarity with chemistry/clean-room environment is a plus.

Responsibilities

• Track order status with customers and manage expectations.
• Collect feedback and make improvement recommendations.
• Provide quotes and reports to customers.
• Coordinate with internal teams to resolve issues.
• Maintain data to guide decision making using online systems.

Skills

Customer service

Detail oriented

Communication

Following instructions

Education

Associate degree

Bachelor's degree

Tools

CRM software

ERP

Job description

LeanTeq, a subsidiary of Enpro, is hiring in Milpitas, CA. Join a fast-paced semiconductor support team focused on order tracking, customer communication, and data-driven improvements.

You will work with shipping, production, and sales to provide quotes, reports, and timely updates to customers in a clean-room context. The role requires a degree and 3–5 years of detailed customer servicing experience, strong written and verbal skills, and a disciplined, quality-focused mindset.