Semiconductor Customer Care Specialist (Equity Eligible)

LeanTeq 濂達科技; Milpitas (CA); On-site; USD 35,817 - 38,572; Full time

Job summary

LeanTeq 濂達科技 in Milpitas, California seeks a customer service professional to support manufacturing clients in a fast-paced setting. You will track orders, provide quotes, and report status to customers while coordinating with internal teams to resolve issues. Strong communication and 3–5 years of service experience are preferred; familiarity with clean room environments is a plus. We offer competitive hourly compensation and comprehensive benefits.

Qualifications

• Associate or bachelor’s degree with 3–5 years of fast-paced customer service experience.
• Strong communication skills and high attention to detail.
• Self-driven with pride in quality work.
• Knowledge of chemistry or clean room environment is a plus.

Responsibilities

• Tracks orders with customers and manages expectations.
• Collects feedback and makes recommendations for improvement.
• Provides quotes and reports to customers.
• Coordinates with internal teams to drive issues to resolution.
• Maintains Maestro of online systems and processes, building data for informed decisions.
• Performs additional duties as assigned.

Skills

Customer service

Communication

Detail oriented

Problem solving

Team collaboration

Education

Associate or Bachelor's degree

Job description

LeanTeq 濂達科技 in Milpitas, California seeks a customer service professional to support manufacturing clients in a fast-paced setting. You will track orders, provide quotes, and report status to customers while coordinating with internal teams to resolve issues. Strong communication and 3–5 years of service experience are preferred; familiarity with clean room environments is a plus. We offer competitive hourly compensation and comprehensive benefits.