Selling Supervisor - Nordstrom Nashville

Brobston Group; Nashville (TN); On-site; USD 52,000 - 72,000; Full time

Job summary

CELINE seeks agile, passionate professionals to join its luxury retail teams in Nashville. The Selling Supervisor will mentor associates, drive elevated customer experiences, manage category performance, and help maintain high operational and merchandising standards.

Candidates should have a minimum of 7 years in luxury retail sales, at least 1 year in a supervisory role, and be computer literate with proficiency in Word and Excel. Fluency in additional languages is a plus.

Qualifications

• Minimum of 7 years of sales experience in luxury retail.
• Minimum of 1 year of supervisory experience preferred.
• Computer literate; able to use various software packages.

Responsibilities

• Mentor associates to achieve elevated customer experience and sales targets.
• Lead and empower sales team to provide high quality customer service.
• Coordinate client relationship resources to provide elevated service to all clients.
• Maintain and improve floor supervision to drive sales results.

Skills

Sales leadership

Customer service

Mentoring

Merchandising

Team supervision

Education

Business School

Tools

MS Word

MS Excel

Job description

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

YOUR WORK ENVIRONMENT

The Selling Supervisor is responsible for mentoring associates towards achieving an elevated customer experience, category management and sales objectives, maintaining and achieving high operational and merchandizing standards, and assisting with the daily supervision of the team.

YOUR IMPACT

Sales:

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction

• Lead and empower sales team to provide high quality customer service in order to achieve maximum sales results
• Coordinate the use of all client relationship resources (training tools, client books, etc.) to provide elevated service to all clients
• Manage the level of floor supervision to improve sales results

Customer Service:

• Maintain the highest degree of customer service every day
• Assist sales associates with various customer service issues
• Empower associates to make decisions in the best interest of providing good customer service by serving as a proactive mentor and problem solver

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.

KEYS FOR SUCCESS

Education

Business School, University or “equivalent experience”

Experience:

• Position requires minimum of 7 years of experience of sales preferably in a luxury retail setting
• Minimum of 1 year of supervisory experience preferred
• Computer literate; learn and use various software packages

Competencies:

• Action oriented; results driven
• Able to motivate others and build effective teams
• Customer service oriented
• Social perceptiveness
• Proficiency in meditating and resolving issues or concerns that may arise
• Problem-solver
• Strong oral and written communication skills
• Proficiency in the general software that is used by the company (Word, Excel, etc.), and request necessary training for self and select staff members

Languages: Foreign Languages a plus

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.