Selling And Service Assistant

Brobston Group LLC; Houston (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Brobston Group LLC in Houston seeks a Selling And Service Assistant to support front- and back-of-house operations in a luxury boutique. You will process POS transactions, assist with merchandising, stockroom tasks, and after-sales administration while maintaining CRM records and POS accuracy.

Regular in-person work in a fast-paced luxury retail environment is required, with strong communication and organizational skills and the ability to lift up to 25 lbs.

Qualifications

• At least 1 year retail experience; luxury experience preferred.
• Experience with POS and cash handling strongly preferred.
• Strong communication, organizational, multitasking, and detail-oriented skills.
• Proficiency with Microsoft Office and basic computer skills.
• Ability to lift up to 25 lbs; regular in-person work required.

Responsibilities

• Process point-of-sale transactions and assist with opening/closing procedures.
• Provide prompt client service including wrapping, packaging, and answering phones.
• Support sales floor merchandising, replenishment, straightening, and returning merchandise to the floor.
• Assist with stockroom operations including tagging, ticketing, inventory preparation, and retrieving stock.
• Log and manage after-sales items and maintain accurate CRM records.

Skills

Retail experience

POS/Cash handling

Customer service

Communication

Organizational skills

Tools

Microsoft Office

Job description

Summary

The Selling And Service Assistant supports front- and back-of-house operations at the Houston boutique, ensuring accurate transaction processing and a high level of client service. The role assists the sales team with merchandising, stockroom tasks, and after-sales administration while maintaining CRM records and POS accuracy. Regular in-person work in a fast-paced luxury retail environment is required.

Responsibilities

• Process point-of-sale transactions, assist with opening and closing procedures, and support POS decisions with management.
• Provide prompt, friendly client service including wrapping, packaging, and answering phones.
• Support sales floor merchandising, replenishment, straightening, and returning merchandise to the floor.
• Assist with stockroom operations including tagging, ticketing, inventory preparation, and retrieving stock.
• Log and manage after-sales items such as repairs and client communications and maintain accurate CRM records.

Requirements

• Minimum 1 year retail experience; luxury retail experience preferred.
• Experience with POS and cash handling strongly preferred.
• Strong communication, organizational, multitasking, and detail-oriented skills.
• Proficiency with Microsoft Office and basic computer skills.
• Ability to handle difficult situations with composure and to lift up to 25 lbs; regular in-person work required.