Seller Growth & Success Manager

Fanatics Collectibles; Los Angeles (CA); On-site; USD 99,000 - 116,000; Full time

Job summary

Fanatics Collectibles is seeking a Seller Success Manager in Los Angeles to partner with a portfolio of sellers on Fanatics Live. You will optimize performance, navigate the platform, and uncover opportunities to grow seller businesses while delivering exceptional experiences to collectors.

In this role you will use data and relationships to drive growth, collaborate with Product, Operations, Marketing, and Trust & Safety, and lead initiatives that scale our seller programs and improve

Qualifications

• 5+ years of experience in account management, customer success, partner management, marketplace operations, or a related field.
• Proven ability to independently manage complex seller relationships.
• Strong analytical skills and comfort using data to identify trends and make recommendations.
• Experience managing multiple priorities and solving ambiguous problems with minimal oversight.
• Strong business judgment and ability to balance partner needs with company objectives.
• Excellent communication and relationship-management skills.
• Ability to influence cross-functional partners without direct authority.
• Experience leading projects across multiple stakeholders.
• Customer- and partner-focused mindset with a bias toward action.

Responsibilities

• Own relationships with a portfolio of Fanatics Live sellers.
• Develop understanding of seller goals, audiences, and performance.
• Provide actionable recommendations to drive growth and operational performance.
• Identify opportunities and risks within your seller portfolio and address them.
• Support sellers through launches, major events, programs, and high-impact moments.
• Analyze seller performance and marketplace data to identify trends and opportunities.
• Collaborate with Product, Operations, Marketing, Trust & Safety, and other teams to improve outcomes.

Skills

Account management

Customer success

Marketplace operations

Data analysis

Communication

Cross-functional collaboration

Strategic partner management

Job description

Fanatics Collectibles is seeking a Seller Success Manager in Los Angeles to partner with a portfolio of sellers on Fanatics Live. You will optimize performance, navigate the platform, and uncover opportunities to grow seller businesses while delivering exceptional experiences to collectors.

In this role you will use data and relationships to drive growth, collaborate with Product, Operations, Marketing, and Trust & Safety, and lead initiatives that scale our seller programs and improve