Self Storage Store Manager — Bonus & Growth

Storage Star; Chesapeake, Northern (VA, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Monthly Performance Bonus Program

Supportive Team Environment

Work-Life Balance

Caring Leadership

Opportunities to Learn and Grow

Company with Integrity

Outstanding Benefits Package

401(k) Matching

Cell Phone Credit

Job summary

Storage Star Management is seeking a Self Storage Store Manager to lead daily operations, rent units, process payments, and maintain a secure, clean facility. You will be the face of our brand, delivering outstanding customer service and ensuring customer satisfaction.

We offer a generous monthly bonus, a supportive team environment, and work-life balance as part of a growing company that values integrity and employee development.

Qualifications

• 1+ year of customer service and sales experience.
• A positive, team-oriented mindset with a willingness to learn.
• Strong communication and organizational skills.
• Proficiency with computers, including Microsoft Office.
• Ability to work independently and take ownership of daily tasks.
• A valid driver’s license, insurance, and access to a reliable personal vehicle.
• Ability to work in all weather conditions and walk the entire facility at least twice a day.
• Comfort with performing light maintenance and lifting up to 30 pounds.

Responsibilities

• Be the friendly face of our company, assisting customers in person and over the phone.
• Manage daily operations, including renting units, processing payments, and ensuring the facility is secure and well-maintained.
• Meet company and site sales goals while providing outstanding service.
• Perform light maintenance and cleaning tasks to keep our facility in top shape.
• Conduct daily lock checks to ensure the site meets security and cleanliness standards.
• Assist with training new hires and help them get acclimated to our processes.
• Handle occasional off-site errands and travel to other locations as needed.

Skills

Customer service

Sales experience

Tools

Microsoft Office

Job description

Storage Star Management is seeking a Self Storage Store Manager to lead daily operations, rent units, process payments, and maintain a secure, clean facility. You will be the face of our brand, delivering outstanding customer service and ensuring customer satisfaction.

We offer a generous monthly bonus, a supportive team environment, and work-life balance as part of a growing company that values integrity and employee development.