Balanced Self Storage Store Manager – Bonus & Growth

STORAGE STAR MANAGEMENT LLC; Austin (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Monthly Bonus

401(k) Matching

Cell Phone Credit

Benefits Package

Job summary

Storage Star Management LLC is seeking a Self Storage Store Manager to be the face of the company, oversee daily operations, ensure security and cleanliness, and deliver exceptional customer service. You will rent units, process payments, and work to meet sales goals while maintaining a positive, supportive work environment.

The role emphasizes customer experience, daily maintenance, training new hires, and occasional off-site errands.

Qualifications

• 1+ year of customer service and sales experience.
• Positive, team-oriented mindset with a willingness to learn.
• Strong communication and organizational skills.
• Proficiency with computers, including Microsoft Office.
• Ability to work independently and take ownership of daily tasks.
• A valid driver’s license, insurance, and access to a reliable personal vehicle.
• Ability to work in all weather conditions and walk the entire facility at least twice a day.
• Comfort with performing light maintenance and lifting up to 30 pounds.

Responsibilities

• Be the friendly face of our company, assisting customers in person and over the phone.
• Manage daily operations, including renting units, processing payments, and ensuring the facility is secure and well-maintained.
• Meet company and site sales goals while providing outstanding service.
• Perform light maintenance and cleaning tasks to keep our facility in top shape.
• Conduct daily lock checks to ensure the site meets security and cleanliness standards.
• Assist with training new hires and help them get acclimated to our processes.
• Handle occasional off-site errands and travel to other locations as needed.

Skills

Customer service

Sales

Teamwork

Computer skills

Tools

Microsoft Office

Job description

Storage Star Management LLC is seeking a Self Storage Store Manager to be the face of the company, oversee daily operations, ensure security and cleanliness, and deliver exceptional customer service. You will rent units, process payments, and work to meet sales goals while maintaining a positive, supportive work environment.

The role emphasizes customer experience, daily maintenance, training new hires, and occasional off-site errands.