Self Storage Store Manager - Bonus, Benefits, Work-Life Balance

Paylocity; Midlothian (VA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus program

Team environment

Work-life balance

Caring leadership

Learning and growth opportunities

Integrity-driven culture

Comprehensive benefits package

401(k) matching

Cell phone credit

Job summary

Storage Star Management is hiring a Self Storage Store Manager to supervise daily operations, oversee unit rentals, process payments, and maintain a secure, clean facility. You’ll deliver excellent customer service and meet sales goals in a friendly, team-focused environment.

The role emphasizes a customer-first approach, regular training, and occasional travel between sites. Shifts are 5 days a week with a consistent daytime schedule; equal opportunity employer.

Qualifications

• 1+ year of customer service and sales experience.
• A positive, team-oriented mindset with a willingness to learn.
• Strong communication and organizational skills.
• Proficiency with computers, including Microsoft Office.
• Ability to work independently and take ownership of daily tasks.
• A valid driver's license, insurance, and access to a reliable personal vehicle.
• Ability to work in all weather conditions and walk the entire facility at least twice a day.
• Comfort with performing light maintenance and lifting up to 30 pounds.

Responsibilities

• Be the friendly face of our company, assisting customers in person and over the phone.
• Manage daily operations, including renting units, processing payments, and ensuring the facility is secure and well-maintained.
• Meet company and site sales goals while providing outstanding service.
• Perform light maintenance and cleaning tasks to keep our facility in top shape.
• Conduct daily lock checks to ensure the site meets security and cleanliness standards.
• Assist with training new hires and help them get acclimated to our processes.
• Handle occasional off-site errands and travel to other locations as needed.

Skills

Customer service

Sales

Team player

Communication

Organizational skills

Tools

Microsoft Office

Job description

Storage Star Management is hiring a Self Storage Store Manager to supervise daily operations, oversee unit rentals, process payments, and maintain a secure, clean facility. You’ll deliver excellent customer service and meet sales goals in a friendly, team-focused environment.

The role emphasizes a customer-first approach, regular training, and occasional travel between sites. Shifts are 5 days a week with a consistent daytime schedule; equal opportunity employer.