Self-Storage Customer Service Manager (Field)

Publicstorage; Smyrna (TN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, helping customers with storage needs and suggesting packing supplies. The role includes daily unit inspections to confirm inventory and readiness for rent, as well as cash handling and deposits.

You'll assist customers with payments, send reminders, and may travel between sites using your own vehicle. A customer‑service oriented background in retail or service industries is ideal.

Qualifications

• Experience in customer service–oriented sales environments.
• Background in retail, restaurant, or fast‑food service is common.
• Willingness to travel between locations with own vehicle.

Responsibilities

• Assess customer storage needs and upsell packing and moving supplies.
• Perform daily unit inspections to ensure inventory and availability.
• Audit cash drawers and make bank deposits.
• Send payment reminders and place collection calls when required.

Skills

Customer service

Sales

Retail experience

Job description

Public Storage is seeking a Property Manager to work across multiple locations, helping customers with storage needs and suggesting packing supplies. The role includes daily unit inspections to confirm inventory and readiness for rent, as well as cash handling and deposits.

You'll assist customers with payments, send reminders, and may travel between sites using your own vehicle. A customer‑service oriented background in retail or service industries is ideal.