Self-Storage Customer Experience Manager

Public Storage; Willoughby (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to work at multiple locations in Ohio. The role involves assessing customer storage needs and recommending packing and moving supplies, while also conducting daily inspections to ensure spaces are ready to rent.

The position requires handling payments, auditing cash drawers, and performing reminders/collections as needed; travel between sites is expected and driving is involved.

Qualifications

• Experience in customer service‑centered sales environments such as retail or service industries.
• Ability to audit cash drawers and assist with deposits.
• Demonstrated willingness to work across multiple locations and outdoors as needed.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to ensure inventory ready to rent.
• Audit cash drawers and process bank deposits.
• Help customers stay current with payments and perform reminders/collections.
• Travel between locations to support operations.

Skills

Customer service

Sales

Auditing cash drawers

Tools

Driver's license

Job description

Public Storage is seeking a Property Manager to work at multiple locations in Ohio. The role involves assessing customer storage needs and recommending packing and moving supplies, while also conducting daily inspections to ensure spaces are ready to rent.

The position requires handling payments, auditing cash drawers, and performing reminders/collections as needed; travel between sites is expected and driving is involved.