SELF DIRECTION COORDINATOR - Central Islip, NY

Suffolk, Inc.; Town of Islip (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A service organization is seeking a Self-Direction Coordinator to assist individuals with intellectual disabilities and their families in managing self-direction services. The role involves budget development, quality assurance of services, and effective communication with families and service brokers. Candidates should have a Bachelor's degree, relevant experience, and preferably be bi-lingual in Spanish. This job requires strong customer service skills and the ability to work independently, making it essential for the candidate to manage their time efficiently.

Qualifications

• Ability to follow instructions and respond to management directions accurately.
• Demonstrates accuracy and thoroughness.
• Must demonstrate exceptional communication skills.
• Must be able to work independently and prioritize work activities.

Responsibilities

• Assist individuals and families in budget development for self-direction services.
• Monitor individuals' budget utilization and quality of services.
• Serve as liaison between individuals, brokers, and OPWDD.
• Provide staff recruitment and payroll assistance.

Skills

Customer service skills

Exceptional communication skills

Ability to work independently

Confidentiality

Team-oriented attitude

Education

Bachelor's degree

Experience in OPWDD field

Bi-lingual (Spanish) Preferred

Job description

Description

MAJOR RESPONSIBILITIES

The Self-Direction Coordinator (SDC) will assist individuals with intellectual disabilities and their families, in the development, utilization and maintenance of their self-direct services. The SDC is responsible for the implementation of services as listed in the approved budget and assist in the payment of approved goods and services. This position requires a high degree of customer service and ensures best practices are carried out to achieve service effectiveness and efficiency.

DETAILED RESPONSIBILITIES

• Assist individuals and families in the development and maintenance of the SD Budget
• Review and update the SD Budget, PCP, and Hab. Plans.
• Assist with recruitment and hiring of staff
• Provide assistance to the individual and families with expenditures.
• Work with individuals and brokers to initiate and complete the self-direction process.
• Read and respond to emails within 24 hours
• Return all voice mails within 24 hours
• Serve as liaison between Individual, broker, and OPWDD
• Monitor individuals budget utilization
• Provide staff recruitment and payroll assistance to self-hired staff.
• Schedule launch and team meetings as required.
• Completes all assignments in a timely manner.
• Preparation of statistical data
• Attend ISP meetings and update DDP2 as required
• Review Habilitation Plan and Safeguards at least every 6 months and/or as necessary
• Review and correlate the Self-direct staff attendance, time-sheet, and service documentations.
• Ensures that services are related to listed outcomes
• Monitor quality of services delivered to individuals i.e. completion of self-monitoring tool, and satisfaction questionnaire.
• Keeps abreast of changes in the field.
• Performs other related duties as requested.

QUALIFICATIONS

• Ability to follow instructions and respond to managements' directions accurately and efficiently.
• Demonstrates accuracy and thoroughness. Monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills.
• Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team-oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.

EDUCATION/TRAINING/EXPERIENCE

• BA and experience working in the OPWDD field.
• Bi-lingual (Spanish) Preferred.

Requirements

• A Valid Driver's License and Insured Vehicle.
• PPD (TB test required with proof of results; no more than 1 year old)