Self Direction Coordinator

Independent Support Services; Hauppauge (NY); On-site; USD 48,000 - 68,000; Full time

Job summary

Independent Support Services in Hauppauge, NY is seeking a detail-oriented professional to support participants and ensure program compliance. You will maintain communication with participants, families, and providers; participate in service plan meetings; review documentation for NYS and Federal Medicaid compliance; and perform quality assurance tasks.

The role requires a bachelor's degree, ideally a master's, strong Microsoft Office skills, and excellent verbal and written communication;

Qualifications

• Bachelor’s Degree in related field; Master’s preferred.
• Experience with individuals with disabilities, case management, quality assurance, compliance.
• Proficient in Microsoft Office; willing to learn additional software.
• Excellent verbal and written communication; strong customer service.

Responsibilities

• Maintain communication with participants, families, and service providers.
• Adhere to Confidentiality, Incident Reporting and HIPAA rules.
• Participate in service plan meetings and problem solving for participants.
• Review service documentation for NYS and Federal Medicaid compliance.
• Perform quality assurance on invoices and staff timesheets.
• Investigate concerns identified by participants, families, staff, or contractors.
• Other duties as assigned.

Education

Bachelor’s Degree in related field

Master’s degree preferred

Tools

Microsoft Office

Job description

Long Island Office
Hauppauge, NY 12701, USA

Description

Background/Education Required:

Bachelor’s Degree in related field. Master’s preferred. Experience in working with individuals with disabilities, case management, quality assurance, compliance driven and investigative experience a plus.

Physical Requirements for Position:

• Detailed computer work
• Sits for majority of day
• Normal Office EnvironmentSpecial Requirements for Position:
• Valid driver’s license that meets agency’s and insurance company’s standards (ongoing throughout employment)
• Completion of all mandatory training sessions as required by organization and regulatory agencies.
• Completion of criminal background check, abuse and neglect check and subsequent clearance by OPWDD and agency guidelines.
• Position works flexible hours, including evenings, weekends and holidays as dictated by the particular needs of participants..
• Must be proficient in Microsoft Office applications and have the ability and willingness to learn other agency specified software applications.
• Excellent verbal and written communication skills.
• Customer Service Skills and Professional in all interactions
• Ability to handle large case load and work in a face paced environment.

Duties & Essential Elements (not inclusive)

• Maintains communication with participants, families and other service providers on an ongoing and as needed basis.
• Adheres to all agency, state and federal rules of Confidentiality, Incident Reporting and Management, HIPAA and

Corporate Compliance.

• Participates in service plan meetings and any other necessary meetings to plan and problem solve for participants.
• Reviews all service related documentation for compliance with NYS and Federal Medicaid regulations.
• Performs Quality Assurance functions ensuring invoices, billing documentation and support staff timesheets adhere to

participant’s plan of service following the valued outcomes that are in participant’s ISP.

• Reviews and investigates any concerns identified by participant, family, staff, and or contractors along with Agency assigned
• Abides by NYS Code of Conduct and Ethics reporting any allegations of abuse suspected, observed, or discovered per

regulations.

Performs other duties as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.