Self-Checkout Specialist | Friendly Front-End Support

Food Lion; Roanoke Rapids (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Food Lion is seeking a Part-Time Self Checkout Ambassador at our Roanoke Rapids, NC location. You will ensure fast, friendly service and assist customers with self-checkout operations, maintaining SCO areas with accuracy and efficiency.

Prioritize safety and proper usage of SC O devices, greet customers, and help prevent issues by monitoring multiple self-checkout stations. This role requires a friendly demeanor and reliable teamwork.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple task and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service
• Greet each customer and assist customers on how to use self-checkouts properly
• Respond timely to notifications and monitor multiple self-checkouts for proper usage and accurate scanning
• Remind customers of items located at the bottom of the cart
• When needed, assist with scanning, complete voids, age restricted item verification and any other SCO assist functions in accordance to Front End Standard Practice.
• Avoid personal conversation with other associates when customers are present
• Maintain alertness and call for assistance when needed, engage and identify self-checkout customers needing assistance
• Wear the Food Lion uniform, complete with name badge, when on duty, have a clean and nice appearance while adhering to Food Lion dresscode
• Collect and return shopping carts from the SCO area, ensure the SCO area has a neat and clean presentation
• Report any self-checkout issues to Customer Service Manager or MOD

Skills

Customer service

Communication skills

Willingness to learn

Education

High School Diploma

Job description

Food Lion is seeking a Part-Time Self Checkout Ambassador at our Roanoke Rapids, NC location. You will ensure fast, friendly service and assist customers with self-checkout operations, maintaining SCO areas with accuracy and efficiency.

Prioritize safety and proper usage of SC O devices, greet customers, and help prevent issues by monitoring multiple self-checkout stations. This role requires a friendly demeanor and reliable teamwork.