Self-Checkout Specialist — Fast, Friendly Service

Food Lion; Elizabethtown (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Uniform provided

Job summary

Food Lion is seeking a Front End Associate to deliver fast, friendly service at the self-checkout area and assist customers with efficient transactions. The role emphasizes courteous interaction, accurate scanning, and adherence to front end standards.

Associates support Customer Service Manager in maintaining service standards, handle self-checkout issues, and ensure a neat, inviting checkout area. Great for individuals who value teamwork and reliable, customer-focused service.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Assist customers on how to use Self-checkouts properly including use of the hand scanner for a Fast and Easy checkout experience.
• Respond timely to customer inquiries and self-checkout system notifications.
• Monitor multiple self-checkouts for proper customer usage including the scanning of all items and the accurate scanning of each item.
• Remind customers of items located on the bottom of the cart or items under baby seats prior to them completing the transaction.

Skills

Customer service

Communication

Multi-tasking

Education

High school diploma or equivalent

Tools

SCO system

Job description

Food Lion is seeking a Front End Associate to deliver fast, friendly service at the self-checkout area and assist customers with efficient transactions. The role emphasizes courteous interaction, accurate scanning, and adherence to front end standards.

Associates support Customer Service Manager in maintaining service standards, handle self-checkout issues, and ensure a neat, inviting checkout area. Great for individuals who value teamwork and reliable, customer-focused service.