Self-Checkout Experience Specialist

Food Lion; Kinston (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Kinston, NC is seeking a Front End Associate to provide fast, friendly service at the self-checkout area and throughout the store. You will greet customers, assist with self-checkout, and help maintain a positive shopping experience at the front end.

The role emphasizes effective communication, collaborative teamwork, and adherence to Food Lion standards. A high school diploma or equivalent and a customer-focused mindset are preferred for this position.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Assist customers on how to use Self-checkouts properly including use of the hand scanner for a Fast and Easy checkout experience.
• Respond timely to customer inquiries and self-checkout system notifications.
• Monitor multiple self-checkouts for proper customer usage including the scanning of all items and the accurate scanning of each item.
• Maintain alertness and call for assistance when needed to service customers per service standards.

Skills

Communication

Customer service

Multitasking

Technical aptitude

Education

High school diploma or equivalent

Job description

Food Lion in Kinston, NC is seeking a Front End Associate to provide fast, friendly service at the self-checkout area and throughout the store. You will greet customers, assist with self-checkout, and help maintain a positive shopping experience at the front end.

The role emphasizes effective communication, collaborative teamwork, and adherence to Food Lion standards. A high school diploma or equivalent and a customer-focused mindset are preferred for this position.