SEEK Student Success Coach

City University of New York

New York (NY)

On-site

USD 77,000 - 86,000

Full time

2 days ago

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Job summary

York College, part of the City University of New York, seeks an Academic SEEK Student Support Specialist (HEOa) to provide academic, personal, and career advisement to SEEK students. The role involves monitoring progress, case management for at‑risk students, and coordinating with campus partners to support retention and success.

Duties include teaching SEEK success courses, leading workshops, and contributing to program assessment and reporting.

Qualifications

Master's degree in counseling, social work, or psychology and two years' related experience.
Not a mental health counselor/practitioner role.

Responsibilities

Provide academic, personal, and career advisement to SEEK students, individually and in groups.
Maintain accurate records for SEEK/OSP reporting and advisement contact frequency.
Monitor GPA trends, course completion, enrollment status, and early-alert flags.
Conduct outreach for at-risk students and support persistence and retention efforts.
Assist with SEEK enrollment management, orientation, registration support, and early-term check-ins.
Teach first-year SEEK success courses using approved curricula.
Plan and deliver workshops on probation recovery, study skills, and time management.
Coordinate with campus partners to address barriers identified in OSP reviews.
Participate in SEEK program assessment, documentation, and reporting.