Security & Visitor Services Specialist — Historic Cemetery

Mount Auburn Cemetery; Cambridge (MA); On-site; USD 42,000 - 58,000; Full time

Job summary

Mount Auburn Cemetery in Cambridge/Watertown near Boston seeks a Security and Visitor Services Representative to patrol grounds, enforce rules, and assist visitors with compassion. Reporting to the Security Supervisor, the role includes guiding funeral processions, locating grave sites, welcoming guests, and opening/closing gates.

Requires a valid driver’s license, a High School Diploma, and strong communication; AED/CPR/First Aid certification is preferred.

Qualifications

• Valid driver's license required.
• High School Diploma required.
• Strong written and verbal communication skills.

Responsibilities

• Patrol cemetery grounds to provide security and assist visitors.
• Escort funerals and directs processions to graves.
• Explain rules and assist visitors with directions respectfully.
• Control traffic and oversee cemetery events and tours.
• First contact for visitors; locate grave sites in database.
• Open/close grounds and gates; ensure safe access.
• Respond to emergencies and write incident reports.

Skills

Valid driver's license

Clear communication

Basic computer skills

Walk/stand outdoors year-round

Operate cemetery vehicles

Handle stressful situations

Courteous visitor service

Education

High School Diploma

Tools

AED/CPR/First Aid certification

Job description

Mount Auburn Cemetery in Cambridge/Watertown near Boston seeks a Security and Visitor Services Representative to patrol grounds, enforce rules, and assist visitors with compassion. Reporting to the Security Supervisor, the role includes guiding funeral processions, locating grave sites, welcoming guests, and opening/closing gates.

Requires a valid driver’s license, a High School Diploma, and strong communication; AED/CPR/First Aid certification is preferred.