Security & Visitor Operations Coordinator

Relativity Space; Town of Florida (NY); On-site; USD 32,000 - 48,000; Full time

Job summary

Relativity Space is hiring for a Protective Operations role focused on safeguarding personnel, property, and operations at our Cape Canaveral site. You will manage the lobby, coordinate access controls, and support video security systems while delivering professional service to visitors and staff.

The role requires experience in security or customer service, strong communication, and the ability to work in a fast-paced environment.

Qualifications

• 2+ years of experience in law enforcement, military, security, or customer service role.
• Experience using visitor management systems.
• Ability to multi-task, change direction quickly, and thrive in a fast-paced environment with minimal supervision.
• Excellent interpersonal verbal and written communication skills.
• Strong analytical and resourceful problem-solving skills.

Responsibilities

• Maintain lobby appearance, coordinate with janitorial/maintenance staff.
• Manage calendar, emails, inventory, and equipment with attention to detail.
• Process visitors, contractors, and employees; issue access cards and parking permits.
• Interact professionally with internal and external customers at all levels.
• Maintain confidentiality and discretion; ensure ITAR compliance with legal team.
• Collaborate with HR on employee offboarding and revoking access to facilities.

Skills

Customer service

Executive interaction

Multitasking

Interpersonal communication

Problem solving

Tools

Visitor management system

CCTV and access-control

Job description

Relativity Space is hiring for a Protective Operations role focused on safeguarding personnel, property, and operations at our Cape Canaveral site. You will manage the lobby, coordinate access controls, and support video security systems while delivering professional service to visitors and staff.

The role requires experience in security or customer service, strong communication, and the ability to work in a fast-paced environment.