Security Coordinator II - Security Operations

Relativity Space; Town of Florida (NY); On-site; USD 32,000 - 48,000; Full time

Job summary

Relativity Space is hiring for a Protective Operations role focused on safeguarding personnel, property, and operations at our Cape Canaveral site. You will manage the lobby, coordinate access controls, and support video security systems while delivering professional service to visitors and staff.

The role requires experience in security or customer service, strong communication, and the ability to work in a fast-paced environment.

Qualifications

• 2+ years of experience in law enforcement, military, security, or customer service role.
• Experience using visitor management systems.
• Ability to multi-task, change direction quickly, and thrive in a fast-paced environment with minimal supervision.
• Excellent interpersonal verbal and written communication skills.
• Strong analytical and resourceful problem-solving skills.

Responsibilities

• Maintain lobby appearance, coordinate with janitorial/maintenance staff.
• Manage calendar, emails, inventory, and equipment with attention to detail.
• Process visitors, contractors, and employees; issue access cards and parking permits.
• Interact professionally with internal and external customers at all levels.
• Maintain confidentiality and discretion; ensure ITAR compliance with legal team.
• Collaborate with HR on employee offboarding and revoking access to facilities.

Skills

Customer service

Executive interaction

Multitasking

Interpersonal communication

Problem solving

Tools

Visitor management system

CCTV and access-control

Job description

At Relativity Space, we’re building rockets to serve today’s needs and tomorrow’s breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that’s just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known.

Joining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven’t been solved before, helping develop a rocket, a factory, and a business from the ground up. Whether you’re in propulsion, manufacturing, software, avionics, or a corporate function, you’ll collaborate across teams, shape decisions, and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand, and your voice will help define the stories we’re writing together. Now is a unique moment in time where it’s early enough to leave your mark on the product, the process, and the culture, but far enough along that Terran R is tangible and picking up momentum. The most meaningful work of your career is waiting. Join us.

About The Team

The Relativity Space Protective Operations team is charged with protecting the company’s personnel, property, and operations. Our team will perform and support a multitude of security-centric tasks both in the traditional and ‘non-standard’ realm given the unique mission of our company. Our team will leverage relationships with internal and external partners to establish and maintain the most effective protective posture to help ensure the future success of Relativity Space

About The Role

• 2+ years of experience in a law enforcement, military, security, or customer service role
• Must be knowledgeable and cross-trained of all duties associated with site-specific reception/lobby
• Maintains the appearance of the lobby assuring it is always organized and clean; summon the janitorial or maintenance staff when needed
• Demonstrates excellent attention to detail and organizational skills in managing calendar, emails, inventory, and equipment
• Experienced in utilizing visitor management to process visitors, contractors, and employees; issue new/replacement/temporary access cards per established site procedures; issue parking permits
• Ability to interact and verbally communicate effectively with internal and external customers and all levels of personnel in a professional, courteous, and effective manner with excellent customer service skills
• Maintain confidentiality, discretion, and appropriate professionalism
• Assists in maintaining ITAR (International Traffic in Arms Regulations) compliance by ensuring adherence to Relativity Space company policies and procedures, works closely with legal team
• Works closely with Human Resources department to ensure proper execution of employee offboarding and account deactivations including revoking access to company facilities and collecting company property
• Monitor CCTV, access-control, assist with video reviews, and other physical security systems

About You

• Experience within customer service and working with Executives
• Experience using visitor management systems
• Ability to multi-task, change direction quickly, and thrive in a fast-paced environment while working with minimum supervision
• Excellent interpersonal verbal and written communication skills
• Strong analytical and resourceful problem-solving skills

Nice To Haves But Not Required

• Experience within aerospace, defense, manufacturing, testing, launch operations, critical infrastructure, or another high-risk environment
• Familiarity with ITAR, CUI, export controls, and restricted-access requirements
• Willingness to pursue more advanced security training and certifications that are both physical and administrative in nature

Successful candidates must clear a background check administered by the US government to obtain clearance for on-site work at our government partner location in Cape Canaveral, Florida.

At Relativity Space, we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience, qualifications, and other job-related factors.

Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity, a generous PTO and sick leave policy, parental leave, an annual learning and development stipend, and more! To see some of the benefits & perks we offer, please visit here.

Hiring Range

$23.38-35.06 USD

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need a reasonable accommodation, please contact us at [e-mail].