Security Systems Technician - Enterprise Physical Operations

Washington University in St. Louis; United States; On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Metro U-Pass

Retirement plan (403b)

Paid time off

Job summary

The Washington University in St. Louis seeks an Access Control Specialist to program and maintain access control systems and locks across WUSM facilities. You will coordinate with campus departments, BJH Access Control, and Facilities ISC to resolve ID and badge issues and manage related databases.

You will issue ID badges, assign access levels, monitor security practices, and support holidays, events, and campus closures. Some travel across campus may be required.

Qualifications

• High school diploma or equivalent.
• Customer Service experience (1 year) is preferred.
• Knowledge of database upkeep and software desirable.

Responsibilities

• Programs, maintains, and troubleshoots security systems campus-wide.
• Establishes and activates ID badges with proper access levels.
• Monitors security practices and identifies opportunities to improve systems.
• Partners with BJH Access Control to resolve issues.
• Performs changes to systems for holidays, events, or campus closures.
• Able to move around campus as needed.

Skills

Customer Service

Attention to detail

Education

High school diploma or equivalent

Tools

Database upkeep

Software knowledge

Computer literacy

Job description

Location St. Louis, MO 63110 Scheduled Hours 40 Position Summary The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement.

Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise.

EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations.

Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.

EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers.

Job Description

Position programs both the access control system and stand-alone locks for all WUSM buildings. Works with WUSM departments, BJH Access Control, and other associated entities to solve access control and ID issues. Serves as the main interaction with Facilities Integrated Service Center (FISC) personnel who distribute the ID badges to faculty, staff, and students. Troubleshoots system issues; creates ID badges and enters and updates databases as necessary. Responsible for ordering all supplies necessary for the ID badge processes.

Primary Duties & Responsibilities

• Programs, maintains, and troubleshoots security systems installed throughout the WUSM Campus and interacts with the hospital and Danforth Campus partners.
• Works with individual departments’ leadership teams to establish and activate ID badges with the proper access levels and time zones.
• Monitors security department practices, situations, and indicators to identify issues and opportunities to introduce security systems technology as a way to improve the overall level of service provided by the Protective Services Department.
• Partners with BJH Access Control and other entities to solve access control issues.
• Performs changes to systems in programming for holidays, special events, campus closures, etc.
• Ability to move around campus as needed.
• Assumes oversight of the functions of the Physical Security Manager in his/her absence.

Working Conditions

Job Location/Working Conditions: Normal office environment. Requires extensive safety training. Alternative work schedules. Exposure to chemicals.. Requires protective devices. Exposure to animals. Patient care setting. Dust, dirt, grease, or other disagreeable elements. Alternative work schedule as regular part of job (on‑call). Physical Effort: Typically sitting at desk or table. Typically standing or walking. Typically bending, crouching, stooping. Repetitive wrist, hand, or finger movement. Occasional lifting (25 – 50 lbs.). Ability to move to on- and off‑campus locations. Equipment: Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses

No specific certification/professional license is required for this position.

Work Experience

Customer Service (1 Year)

Skills

Not Applicable

Driver's License

A driver's license is not required for this position.

Preferred Qualifications

• Some college.
• Knowledge of database upkeep and software desirable.
• Low voltage security system maintenance and repair knowledge.
• Some computer knowledge of database operations.
• Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting.
• Preferred Qualifications Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
• Preferred Qualifications Work Experience: No additional work experience unless stated elsewhere in the job posting.
• Preferred Qualifications Skills: Computer Systems, Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork

Salary

Grade G07-H Salary Range $19.29 - $29.91 / Hourly

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre‑Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre‑employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

• Personal Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

EEO Statement

Washington University in St.Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Useful Links

Who We Are Human Resources Benefits Living in St.Louis Frequently Asked Questions Accommodation If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. Regulatory Postings Know Your Rights: Workplace Discrimination is Illegal Poster (English; Spanish)