Security Systems Technician

Hunter Super Techs - TurnPoint; Murray (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k)

401(k) matching

Employee discount

Job summary

Sizzling Platter is seeking a full-time Security Systems Technician to support our IT Security team in Murray, UT. The role involves installing CCTV and other security systems, coordinating with contractors, and providing support for security tools across 10,000+ employees.

This entry-level position offers on-the-job training, growth into scheduling projects, and potential travel for installations nationwide.

Qualifications

• Must have excellent phone skills and clear communication.
• Strong attention to detail and organizational skills.
• Ability to travel and lift up to 50 lbs, climb ladders.
• Experience with Microsoft Windows and Office is preferred.
• A+ or MCP or similar certification is a plus.

Responsibilities

• Assist with incident response and review alarm logs.
• Install CCTV and security systems at locations.
• Coordinate and supervise security system installations with contractors.
• Provide help desk support for CCTV and security tools.
• Monitor the NOC and troubleshoot outages to restore CCTV connectivity.
• Configure and maintain CCTV, alarm management, and loss prevention apps.
• Maintain relationships with remote IT and construction contractors.
• Plan on-site or remote surveys for security installations.

Skills

Phone skills

Attention to detail

Communication skills

Organizational skills

Travel ability

Lifting & ladder work

Typing 30 WPM

Fast-paced environment

Windows & Office

Education

A+/MCP or similar certification

Tools

Low-voltage wiring

CCTV

Alarm systems

Project management

Networking (TCP/IP)

Windows & Office

Job description

Location: 348 E. Winchester St., Murray, UT, 84107

Security Systems Technician

ABOUT THE COMPANY

Sizzling Platter is a restaurant management group, and we currently operate more than 700 restaurants across the United States and Mexico. We were founded in 1963 with just a small number of sit-down restaurants and over the last 50+ years we have built a strong restaurant platform focused on adding and scaling leading brands in outstanding restaurant markets. Our Support Center is located Murray, Utah and we are looking for talented people to join our team in supporting the 11,000+ team members who operate our restaurants. We are committed to growing our team through building new stores in our existing brands, acquiring additional stores, and adding even more brands. Our current restaurant brands include Red Robin Gourmet Burgers, Sizzler Steakhouse, Dunkin’, Wingstop, Little Caesars and Jersey Mike’s Subs, Jamba, and Cinnabon.

JOB OBJECTIVES

Sizzling Platter is growing! We're looking for a full-time entry-level Security Systems Technician for our IT Security team. If you have previous IT, CCTV alarm system or low-voltage experience and are looking to expand your skillset you could be the perfect candidate. We install, maintain, and support the equipment, software and processes used by our 10,000+ US employees to secure and manage over 700 locations nationwide. As a member of our IT Security team, you would work with store and regional managers to forecast, plan and follow-through with security projects like CCTV installs, equipment upgrades, and new construction/acquisition security onboarding. This is an entry-level position that will include lots of on-the-job training. When fully trained, your role would include managing/creating your own schedule around projects, deadlines, and the needs of the business.

PRIMARY RESPONSIBILITIES

• Assist legal and HR with incident response, video footage pulls, and reviewing alarm logs
• Install CCTV and other security systems
• Arrange and supervise security system installations with contractors
• Provide support and process help desk tickets for CCTV and other security systems including account management, troubleshooting connectivity issues, and training our Operations teams on security tools and processes
• Monitor the NOC, call stores to troubleshoot outages and restore connectivity to CCTV systems
• Configure and maintain applications for CCTV, alarm management and loss prevention
• Maintain relationships with remote IT and construction contractors
• Plan and prepare security system installations by personally conducting on-site surveys or remotely in coordination with on-site technicians
• Create cost estimates for security projects and work with our Operations teams to balance budgets with their security needs

REQUIREMENTS

• Excellent phone skills
• Strong attention to detail
• Strong written and verbal communication skills
• Strong organizational skills
• Ability to travel
• Ability to lift 50 lbs and work on ladders when needed.
• Able to type 30 WPM.
• Ability to work in a fast-paced environment.
• Experience with Microsoft Windows and Office
• Experience Pluses:

Experience Pluses:

• Low-voltage wiring
• CCTV
• Alarm Systems
• Project Management
• Customer service
• A+/MCP or similar certification
• Network+ or TCP/IP and networking skills

Sizzling Platter offers a comprehensive benefits package including:

• Medical/dental/vision insurance
• life insurance
• short and long term disability
• paid vacation
• paid holidays
• 401(k)
• 401(k) matching

Job Type: Full-timePay: $20/hour+ depending on experienceBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceSchedule:Monday to Friday mix of in-person and remote work (after fully trained)Occasional late-night remote work supporting installersOccasional overtime during large projects or acquisitionsTravel opportunities for in-person installs in markets across the U.S. available but not strictly required