Security Systems Support Technician - Access Control

SECURITY 101; Charlotte (NC); On-site; USD 46,838 - 56,481; Full time

Benefits offered by this job

Medical coverage

401(k) match plan

Paid holidays

Company cell phone and laptop

Job summary

SECURITY 101 is seeking a Technical Support Specialist in Charlotte, NC. This full-time role focuses on the installation and programming of commercial access control and video management systems. Candidates should have at least 3 years of relevant experience, with skills involving troubleshooting and user training. Benefits include medical coverage, 401(k) matching, and more. The position aims at providing excellent customer service and managing project progress effectively.

Qualifications

• 3+ years’ career experience in commercial access control.
• Experience with video management systems and intrusion alarm systems.
• Current certification in key security technologies.

Responsibilities

• Assist in field design layout for larger enterprise systems.
• Troubleshoot segmented networks.
• Provide user training on system operation.
• Collaborate with IT on equipment network requirements.
• Manage project progress and quality control.

Skills

Installing commercial access control

Servicing intrusion alarm systems

Programming access control panels

Building video/access control servers

SQL and databases understanding

Education

High School (or GED)

Electronics training (Technical School or Military)

Tools

Genetec

Milestone

Bosch

DMP

Job description

SECURITY 101 is seeking a Technical Support Specialist in Charlotte, NC. This full-time role focuses on the installation and programming of commercial access control and video management systems. Candidates should have at least 3 years of relevant experience, with skills involving troubleshooting and user training. Benefits include medical coverage, 401(k) matching, and more. The position aims at providing excellent customer service and managing project progress effectively.