Security Systems Project Technician I: Install, Configure & Train

Ultipro; West Valley City (UT); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

10 Company Holidays and Paid Time Off

Fun & Laughter Day Off

Life insurance & Disability Plan

401K Matching Plan

Vehicle reimbursement plan

Cell phone reimbursement

Paid parental leave

Job summary

Convergint is seeking a full-time Security Technician in West Valley City, UT to install, program, start-up, certify and train on assigned projects, including smaller ones. You’ll be part of a team that grows with Convergint, delivering world-class service and safeguarding lives and assets.

Expect hands-on work with security, fire alarm and life safety systems, on-site customer training, and collaboration with engineering and project teams.

Qualifications

• Exceptional customer focus and ability to work under pressure; ability to meet the needs and wants of the customer without being prompted.
• Willing to learn technical skills related to fire alarm systems, and/or electronic security systems.
• To be a self-starter and work well with direct supervision.

Responsibilities

• Installs, programs, test, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers more complex issues to higher level colleagues.
• Familiar with basic blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted, may require assistance with more complex specifications. Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
• Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes routine programs for systems.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
• Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
• Executes many of the technical aspects of multiple projects with varying timelines and budgets including, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc..
• Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
• Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfaction.
• Performs other duties and responsibilities as requested or required.

Skills

Customer focus

Willing to travel

Hand tools

Education

High School/GED

Job description

Convergint is seeking a full-time Security Technician in West Valley City, UT to install, program, start-up, certify and train on assigned projects, including smaller ones. You’ll be part of a team that grows with Convergint, delivering world-class service and safeguarding lives and assets.

Expect hands-on work with security, fire alarm and life safety systems, on-site customer training, and collaboration with engineering and project teams.