Security Systems Operations PM — Global Data Centers

Google; United States; On-site; USD 163,000 - 237,000; Full time

Benefits offered by this job

Health, dental, vision, life, and long

Disability insurance

401(k) with company match

Paid time off: 20 days/year

Sick time: 40 hours/year (Seattle 69)

Maternity leave: 28-30 weeks

Baby Bonding Leave: 18 weeks

Holidays: 13 paid days/year

Job summary

Google Austin, TX, and additional US locations seek a Technical Program Manager for Security Systems Operations. You will lead cross-functional efforts across site operations, engineering, and compliance to maintain secure, reliable data center infrastructure.

The role emphasizes TPM responsibilities, maintenance programs, and remote support processes, with location flexibility and strong collaboration across teams.

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• Minimum 5 years of program management experience.
• Experience with data analysis, bug fixing, and tracking tools for operational issues.
• Experience in TPM, requirements gathering, and stakeholder management for security, compliance, and data center architecture.
• Experience using CMMS to manage maintenance and workflows.

Responsibilities

• Collaborate with site operations, compliance, and engineering to optimize security system configurations and remote management.
• Standardize system programming and diagnostic workflows for security infrastructure globally.
• Develop KPIs for uptime and resolution efficiency and create telemetry dashboards for remote diagnostics.
• Design and manage remote support SLAs and ensure MTTR targets across internal teams and partners.
• Lead root-cause analysis for major outages using logs, telemetry, and network data to prevent recurrence.

Skills

Program management

Data analysis

Stakeholder management

Requirements gathering

Bug fixing

Education

Bachelor's degree in a technical field

Tools

CMMS

BI platform

Job description

Google Austin, TX, and additional US locations seek a Technical Program Manager for Security Systems Operations. You will lead cross-functional efforts across site operations, engineering, and compliance to maintain secure, reliable data center infrastructure.

The role emphasizes TPM responsibilities, maintenance programs, and remote support processes, with location flexibility and strong collaboration across teams.