Security Systems Field Technician - On-Call & Growth

Convergint; Greenville (SC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

Life insurance & Disability Plan

401K Matching Plan

Paid Time Off + Holidays

Job summary

Convergint is seeking a Security Service Technician in Greenville, SC to provide top-tier service to our customers. You will respond to service calls, perform maintenance, and support small projects while upholding our culture of growth and accountability.

The role emphasizes troubleshooting of security systems, installation of required components, and timely, accurate reporting. Local travel and driver’s license are required as part of daily duties.

Qualifications

• Excellent customer service focus and ability to work under pressure.
• Solid technical skills related to fire alarm and electronic security systems are a plus.
• Strong troubleshooting and problem-solving abilities; able to diagnose and fix issues.
• Must be a self-starter and work well with supervision.
• Willingness to travel locally to jobsites; some overnight travel may be required.

Responsibilities

• Respond to service calls, perform maintenance, and handle routine installations.
• Diagnose, troubleshoot, repair, and replace defective parts in security systems.
• Prepare accurate service reports for invoicing and cost tracking.
• Coordinate with team members for site surveys and small projects.
• Ensure compliance with all federal, state, and local regulations and safety policies.

Skills

Customer service

Access control systems

Electronic security systems

Troubleshooting

Driving

Education

High School/GED

Job description

Convergint is seeking a Security Service Technician in Greenville, SC to provide top-tier service to our customers. You will respond to service calls, perform maintenance, and support small projects while upholding our culture of growth and accountability.

The role emphasizes troubleshooting of security systems, installation of required components, and timely, accurate reporting. Local travel and driver’s license are required as part of daily duties.