Security Systems Field Technician – Growth Ready

Convergint; Cary (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

Life insurance & Disability Plan

401K Matching Plan

Paid Time Off starting at 13 days

Job summary

Convergint is hiring a Security Service Technician in Cary, NC to service, support, and install security systems for customers, including routine and after-hours calls. You will diagnose issues, repair equipment, and perform custom integrations while ensuring safety compliance and high-quality service.

The role emphasizes growth within a collaborative team and a strong service culture. The ideal candidate has hands-on experience with access control systems, CCTV, and intrusion products, plus

Qualifications

• 3–5 years servicing access control systems.
• Experience with CCTV and intrusion systems.
• Strong problem-solving and customer-facing skills.

Responsibilities

• Respond to routine and non-routine service calls, scheduled maintenance, emergencies and after-hours service on a timely basis.
• Diagnose, troubleshoot, repair, and replace defective parts; install projects as necessary.
• Complete detailed service reports for customers and for invoicing and job costing.

Skills

Fire alarm systems

Electronic security

Programming skills

Troubleshooting

Self-starter

Education

High School Diploma/GED

Tools

Genetec

Milestone

AMAG

Lenel

Job description

Convergint is hiring a Security Service Technician in Cary, NC to service, support, and install security systems for customers, including routine and after-hours calls. You will diagnose issues, repair equipment, and perform custom integrations while ensuring safety compliance and high-quality service.

The role emphasizes growth within a collaborative team and a strong service culture. The ideal candidate has hands-on experience with access control systems, CCTV, and intrusion products, plus