Security Systems Field Technician II

Securitas Electronic Security, Inc.; Fishers (IN); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Company Vehicle

Company Cell Phone

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with 60% Match

Paid vacation

Holiday pay

Sick time

Educational Assistance

Career growth opportunities

Employee discounts

Job summary

Securitas Technology Corporation (STC) is a division of Securitas AB, delivering security solutions and services at customer sites with a focus on uptime and reliable performance. This role provides post-installation service, troubleshooting, and project support across access control, CCTV, intrusion, and fire alarm systems.

You will diagnose issues, perform on-site upgrades, and document changes while collaborating with teams to ensure seamless deployments and customer satisfaction.

Qualifications

• High School diploma or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Strong working knowledge of Microsoft Office.
• Strong written and verbal communications skills.
• Working knowledge of network communications and IP addressing.
• Excellent problem solving and analytical skills.
• Excellent time management skills.
• Positive attitude and strong work ethic.
• Certifications in enterprise grade CCTV and Access Control systems a plus.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.).
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Low voltage electronics

Access control & CCTV knowledge

IP addressing knowledge

Problem solving

Written and verbal communication

Education

High School diploma or equivalent

Job description

Securitas Technology Corporation (STC) is a division of Securitas AB, delivering security solutions and services at customer sites with a focus on uptime and reliable performance. This role provides post-installation service, troubleshooting, and project support across access control, CCTV, intrusion, and fire alarm systems.

You will diagnose issues, perform on-site upgrades, and document changes while collaborating with teams to ensure seamless deployments and customer satisfaction.