Security Systems Field Technician I – On‑Site Install & Repairs

Securitas Electronic Security, Inc.; Charleston (SC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid training

Company Vehicle

Medical, Dental, Vision, and Life Ins.

401K with Match

Job summary

Securitas Technology in Charleston, SC, is seeking an on-site security systems technician to support post-installation issues, respond to trouble tickets, and perform software upgrades at client sites.

The role requires hands-on experience with access control, CCTV, burglary alarms, and fire systems, plus an active EL06 license or close to obtaining one. ESA/NTS certifications are preferred. Strong communication and problem-solving skills are essential.

Qualifications

• High School diploma or equivalent is required.
• Strong written and verbal communications skills are essential.
• Experience with security systems and diagnostics is preferred.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.)
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Written and verbal communication

Problem solving

Time management

Analytical skills

Teamwork

Microsoft Office proficiency

Education

High School diploma or equivalent

ESA Certified Alarm Technician preferred

NTS Certified Service Technician preferred

Tools

Microsoft Office

Job description

Securitas Technology in Charleston, SC, is seeking an on-site security systems technician to support post-installation issues, respond to trouble tickets, and perform software upgrades at client sites.

The role requires hands-on experience with access control, CCTV, burglary alarms, and fire systems, plus an active EL06 license or close to obtaining one. ESA/NTS certifications are preferred. Strong communication and problem-solving skills are essential.