Security Systems Field Technician

CBX Solutions, LLC; Dallas (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) with match

Paid time off

Training program

Job summary

CBX Solutions, LLC is seeking a Service Technician to install, service, and maintain electronic security systems, including access control and video surveillance, across commercial sites. The role requires hands-on work, strong problem-solving, and a commitment to safety.

You will diagnose hardware, software, and network issues, install low-voltage cabling, configure network devices, and collaborate with project managers, engineers, and customers to deliver reliable security solutions.

Qualifications

• Minimum 4 years of experience in physical security, low-voltage, IT, networking, electronics, or related technical field.
• Experience installing, servicing, and troubleshooting security systems including access control, video surveillance, intrusion detection, and intercoms.
• Familiarity with manufacturers such as Genetec, Open Options, ACRE, Software House, LenelS2, Avigilon, Milestone, Hanwha, Axis, Verkada, Bosch, DMP, Aiphone, 2N, OpenPath, or similar platforms.
• Basic understanding of IP networking, VLANs, switches, TCP/IP, and PoE technologies.
• High school diploma or equivalent; technical school or industry certifications preferred.
• Valid driver's license with acceptable driving record; must be at least 21 to operate company vehicles.
• Ability to successfully pass a background check and drug screening.

Responsibilities

• Install, service, troubleshoot, and maintain electronic security systems including access control, video surveillance, intrusion detection, intercom, and visitor management systems.
• Install, service, and maintain IP and analog video surveillance systems including fixed, panoramic, PTZ, thermal, and specialty cameras.
• Configure, troubleshoot, and support network-connected security devices including switches, PoE equipment, servers, and workstations.
• Document service activities, troubleshooting steps, and corrective actions through service management platforms.
• Observe all company safety policies, industry standards, and best practices; participate in after-hours support as required.

Skills

Security system installation

IP networking basics

Troubleshooting

Blueprints reading

Customer service

Teamwork

Safety compliance

Education

High school diploma

Technical school/certifications preferred

Tools

Hand tools

Test equipment

Measuring devices

Job description

CBX Solutions, LLC is seeking a Service Technician to install, service, and maintain electronic security systems, including access control and video surveillance, across commercial sites. The role requires hands-on work, strong problem-solving, and a commitment to safety.

You will diagnose hardware, software, and network issues, install low-voltage cabling, configure network devices, and collaborate with project managers, engineers, and customers to deliver reliable security solutions.