Security Systems- Field Engineer

IES Communications; Phoenix (AZ); On-site; USD 48,216 - 61,992; Full time

Benefits offered by this job

Competitive Pay

Company 401(k) plan with Employer Contribution Match

Company Paid Time Off

Company Paid Life Insurance

Medical Coverage including Prescription and Short Term Disability Plans

Dental and Vision Coverage

Job summary

IES Communications is looking for a Security Systems- Field Engineer in Phoenix, Arizona. This full-time role involves leading advanced programming, installing, and troubleshooting security systems including Card Access, CCTV, and Intrusion systems. The successful candidate will mentor junior engineers and ensure project success through quality assurance and customer satisfaction.

Eligible candidates will have a minimum of 7-10 years of experience in the field and excellent communication skills. The company offers competitive pay, full benefits after 30 days, and a commitment to employee safety.

Qualifications

• Minimum of 7-10 years of experience in commercial Security Systems installation and integration.
• Must hold certifications from leading security system manufacturers.
• Proven ability to manage complex projects from inception to completion.

Responsibilities

• Leads advanced programming, installation, and troubleshooting of security systems.
• Acts as a technical leader and mentor in the field.
• Collaborates directly with customers to ensure project goals are met.

Skills

Leadership and Problem-Solving

Attention to Detail

Customer Focus

Adaptability

Education

High School diploma or GED

Bachelor’s Degree preferred

Tools

Microsoft Office (Word, Excel, MS Project)

CAD software

Job description

Full benefits available after 30 days of employment. Full-time, direct hire position.

Job Summary

The Security Systems- Field Engineer is a highly experienced professional responsible for leading advanced programming, installation, and troubleshooting of security systems (Card Access, CCTV, CATV, and Intrusion systems) in accordance with manufacturer requirements, engineered drawings, and project specifications. This role acts as a technical leader, mentor, and subject matter expert in the field, ensuring project success through quality assurance, innovation, and strong customer relationships.

Job Duties And Responsibilities

• Project Leadership: Takes ownership of technical aspects of projects, providing mentorship and advanced support to field staff, technicians, and project managers.
• System Integration: Programs and integrates complex security systems across various platforms, ensuring seamless functionality and customer satisfaction.
• Technical Expertise: Diagnoses and resolves advanced equipment problems, providing expert troubleshooting and system optimization in both new and existing installations.
• Quality Assurance: Performs in-depth quality checks, tests all equipment functionality, and oversees project punch lists for final delivery.
• Documentation: Develops and reviews advanced system drawings, specifications, and technical submittals. Creates and approves shop drawings, as needed.
• Customer Interaction: Collaborates directly with customers to provide demonstrations, explain system functionality, and ensure alignment with project goals.
• Innovation and Process Improvement: Leads efforts to innovate and improve installation practices, system configurations, and project workflows.
• Training and Mentorship: Trains and mentors junior field engineers and technicians, fostering skill development and career growth within the organization.
• Sales and Pre-Sales Support: Partners with sales teams to provide expert input for system demonstrations, technical clarifications, and feasibility evaluations during project scoping.
• Team Collaboration: Works both independently and collaboratively with cross-functional teams, supporting both in-house and field-based activities.
• Other Duties: Handles additional responsibilities as assigned, supporting branch and company objectives.

Hourly Rate

USD $35.00 / Hr. – USD $45.00 / Hr.

Qualifications

Physical and Mental Requirements

• Leadership and Problem-Solving: Must exhibit exceptional leadership, problem-solving, and decision-making skills, with the ability to handle complex projects independently.
• Attention to Detail: Demonstrates precision and thoroughness in technical tasks, documentation, and customer interactions.
• Customer Focus: Must have outstanding communication skills, capable of building trust and maintaining strong customer relationships.
• Adaptability: Must be flexible, self-motivated, and able to manage competing priorities in a fast-paced environment.
• Travel: Willingness to travel as needed within branch and regional territories.

Tools

Must be proficient in the use of all tools outlined for Field Engineer II, with additional expertise in specialized diagnostic and testing tools required for advanced system integrations.

Education, Certification, License, And Skill Requirements

• Education: High School diploma or GED required; Bachelor’s Degree preferred.
• Experience: Minimum of 7-10 years of experience in commercial Security Systems installation and integration (Card Access, CCTV, CATV, and Intrusion systems).
• Technical Skills: Advanced proficiency in Microsoft Office (Word, Excel, MS Project), CAD software, and other relevant platforms.
• Certifications: Must hold certifications from leading security system manufacturers; additional certifications such as NICET, BICSI, or equivalent are highly preferred.
• Driving Standards: Must meet the company's minimum driving standards.
• Project Management: Proven ability to manage complex projects from inception to completion, including scope definition, task scheduling, and final customer turnover.

Minimum Years Of Experience: 4-6

Benefits

Our commitment to our employees is reflected by our actions:

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401(k) plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO Statement

IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal"

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.

E-Verify

E-Verify Information/ Información sobre E-Verify

Workplace Type

Onsite