Security System Technician

envelopgroup; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

EnvelopiQ, part of the Envelop Group family, seeks a Security System Technician to install, configure, and support access control and video security systems for customers in Indianapolis, IN. You will handle panel connections, wiring, software installation, and field testing.

The role requires hands-on electrical installation, strong problem-solving skills, and the ability to train customers on system operation and basic maintenance. Pre-hire drug test and background check are required.

Qualifications

• High school diploma or GED; trades/electrical training preferred.
• 2+ years in physical security, fire alarm, or low voltage installations.
• Experience with access control and video surveillance systems is a plus.

Responsibilities

• Install, program, and configure access control and surveillance systems per specifications.
• Connect panels, wire concealment, and install security software.
• Test systems for proper function and reliability.
• Train customers on operation and basic maintenance.
• Perform QA inspections to ensure standards and specs.
• Address customer questions during/after installation.
• Maintain accurate installation records (configurations, diagrams, settings).
• Run electrical wiring and related tasks (drilling, trenching, aerial runs).
• Other duties as assigned.

Skills

High school diploma

2+ years experience

Troubleshooting

Interpersonal skills

Organization

Attention to detail

Follow-through

Own initiative

Education

Vocational training in electrical/electronics

Tools

Salto

Hirsch

Open Options

Genetec

Milestone

Vicon

Job description

A part of the Envelop Group family of companies, EnvelopiQ views technology as an enabler that can: reinvent the user experience, streamline operational effectiveness, and smartly evolve current business models. The approach to smartly integrate technology allows customers to leverage the data to create outcomes with impact.

The Security System Technician is responsible for the installation, setup, and configuration of access control systems and video security cameras.

What you'll do:

• Install, program, and configure access control and surveillance systems, including CCTV cameras, access control panels, intrusion alarm system and related hardware and software components, according to customer specifications and project requirements.
• Responsible for the connection of control panels, application requirements, wire concealment and security software installation.
• Conduct thorough testing of installed systems to ensure proper functionality.
• Provide training to customers on the operation and basic maintenance of access control and video security systems.
• Conduct quality assurance checks and inspections of security system installations to ensure compliance with industry standards and customer specifications.
• Address customer questions and concerns during and after the installation.
• Maintain accurate records of all installation activities, including configurations, wiring diagrams, and system settings.
• Run electrical wiring; related activities to include drilling, trenching, and aerial runs.
• Other duties as assigned.

Required skills, knowledge, and abilities:

• High school diploma or state-recognized GED; Vocational or trade school courses in electrical, electronics, or communication systems preferred.
• 2+ years of experience in the physical security, fire alarm or low voltage communication industry installing field devices, and programing systems.
• Experience with any or all of the following preferred: Access Control, Salto, Hirsch, Open Options, Genetec, Video Surveillance, Hanwha, Milestone, Vicon.
• Strong troubleshooting skills and mechanical aptitude.
• Sense of urgency, self-initiative, dedication, and sense of ownership.
• Effective written and verbal interpersonal skills with the ability to collaborate with internal and external stakeholders at all levels of an organization.
• Outstanding ability to follow through from start to finish of work.
• Highly organized with strong attention to detail, while also able to balance multiple priorities.

Physical Demands:

• Ability to work in a variety of circumstances, including but not limited to standing, walking, bending, kneeling, crouching, crawling, climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditions.
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• May be required to satisfy requirements imposed by specific projects, customers, or company needs including to be vaccinated for the flu and/or Covid-19, and subject to all applicable laws.
• Must be able to use hand tools, laptop, email, smartphone, and tablet.
• Must be able to carry and move equipment and tools weighing up to 50 pounds unassisted.

Pre-hire requirements include a drug test and a background check.