Commercial Security System Technician

Envelop Group; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company vehicle (after 90 days)

Cell phone, laptop, and tools for work

9 paid holidays

15 PTO days per year

Comprehensive benefits (medical,Dental

Vision, Disability, Life, 401k,Tuition

Job summary

Envelop Group is seeking a Security Systems Technician in Indianapolis to install, configure and troubleshoot commercial electronic security systems. You will service enterprise-level clients, run wiring, and ensure systems operate per code and client requirements.

The role includes on-site travel with a company vehicle, training opportunities, and a comprehensive benefits package. Strong troubleshooting, organization, and customer-facing communication are essential.

Qualifications

• High school diploma or GED; trade school courses in electrical/electronics preferred.
• 1+ years installing or servicing physical security systems.
• Experience with access control and video surveillance systems (Genetec, Milestone, Vicon).
• Strong troubleshooting and mechanical aptitude; organized and detail-oriented.
• Excellent written and verbal communication; able to collaborate across teams.

Responsibilities

• Install, program, and configure commercial electronic security systems for clients.
• Troubleshoot installations to ensure proper operation and code compliance.
• Travel to client sites using company vehicle to install and verify systems.
• Run wiring, connect control panels, and configure security software.
• Program devices and train customers on usage and basic troubleshooting.
• Document work performed and actions taken; handle other duties as assigned.

Skills

Troubleshooting

Mechanical aptitude

Customer service

Time management

Education

High school diploma or GED

Trade/electrical courses

Tools

Genetec

Milestone

Vicon

Salto

Hirsch

Open Options

Hanwha

Job description

A part of the Envelop Group family of companies, EnvelopiQ views technology as an enabler that can: reinvent the user experience, streamline operational effectiveness, and smartly evolve current business models. The approach to smartly integrate technology allows customers to leverage the data to create outcomes with impact.

The Security Systems Technician is responsible for the installation, service, and troubleshooting of electronic security systems for commercial and enterprise level customers.

What's in it for you:

• Company vehicle (after 90 days), cell phone, laptop, and tools for business use
• 9 paid holidays each year
• 15 PTO days each year (pro-rated based on hire date)
• Comprehensive benefits package including medical, dental, vision, disability, and life insurance, 401k contribution, tuition reimbursement, and wellness benefits
• Ongoing employee engagement activities to promote a team atmosphere
• Continual on-the-job and formal training including certification opportunities

What you'll do:

• Install, program, and configure commercial electronic security systems for commercial clients (door access control, CCTV, intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, etc.)
• Troubleshoot new installations to ensure the systems are functioning properly and satisfy codes.
• Drive to client sites, with a company issued vehicle, to perform the system installation and confirm the system is operating effectively and meets requirements.
• Run electrical wiring; related activities to include drilling, trenching, and aerial runs.
• Responsible for the connection of control panels, application requirements, wire concealment and security software installation.
• Program security systems and devices.
• Provide customer training on the use and basic troubleshooting of common issues and programming features.
• Document work performed and corrective actions thoroughly and descriptively.
• Other duties as assigned.

Required skills, knowledge, and abilities:

• High school diploma or state-recognized GED; Vocational or trade school courses in electrical, electronics, or communication systems preferred.
• 1+ years of experience in the physical security, fire alarm or low voltage communication industry installing field devices, and programing systems.
• Experience with any or all of the following preferred: Access Control, Salto, Hirsch, Open Options, Genetec, Video Surveillance, Hanwha, Milestone, Vicon.
• Strong troubleshooting skills and mechanical aptitude.
• Sense of urgency, self-initiative, dedication, and sense of ownership.
• Effective written and verbal interpersonal skills with the ability to collaborate with internal and external stakeholders at all levels of an organization.
• Outstanding ability to follow through from start to finish of work.
• Highly organized with strong attention to detail, while also able to balance multiple priorities.

Physical Demands:

• Ability to work in a variety of circumstances, including but not limited to standing, walking, bending, kneeling, crouching, crawling, climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditions.
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• May be required to satisfy requirements imposed by specific projects, customers, or company.
• Must be able to use hand tools, laptop, email, smartphone, and tablet.
• Must be able to carry and move equipment and tools weighing up to 40 pounds unassisted.

Qualified applicants must be legally authorized for employment in the United States without the need for employer-based sponsorship currently or in the future.

#EnvelopiQ

Pre-hire requirements include a drug test, a driving report, evidence of insurability and a background check.