Security Supervisor: Guest Safety, Incident Response, PTO on Hire

Riverside Casino & Golf Resort; Iowa; On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Paid Time Off

Equal Opportunity Employer

Job summary

Riverside Casino & Golf Resort is seeking a Security Supervisor to oversee on-shift security staff, assist the Security Shift Manager, and ensure a safe guest and employee environment on the casino floor, hotel, and grounds. You will lead incident response, supervise patrols, and coordinate with other departments to maintain security standards.

The role requires strong communication, prior security experience, and a commitment to guest service. Competitive hourly pay and benefits are offered.

Qualifications

• Must demonstrate interpersonal and written communication skills.
• Preferred: A.A. in Criminal Justice; 2 years related experience or a combo of education and experience.

Responsibilities

• Patrol property (casino, hotel, parking lot, golf course) and ensure safety of employees and guests.
• Respond to radio and emergency calls; provide First Aid, CPR, and AED as needed.
• Conduct money transfers, table fills/credits, monitor drops, and write incident reports.
• Supervise security personnel on shift; schedule employees and assign daily tasks.
• Oversee incidents, emergencies, and coordination with police/fire as needed.
• Ensure compliance with gaming regulations and generate required documentation.

Skills

Interpersonal skills

Written communication

Leadership

Coaching

Education

High school diploma or GED

A.A. in Criminal Justice

Job description

Riverside Casino & Golf Resort is seeking a Security Supervisor to oversee on-shift security staff, assist the Security Shift Manager, and ensure a safe guest and employee environment on the casino floor, hotel, and grounds. You will lead incident response, supervise patrols, and coordinate with other departments to maintain security standards.

The role requires strong communication, prior security experience, and a commitment to guest service. Competitive hourly pay and benefits are offered.