Security Supervisor, Austin Facilities Management

City of Austin; United States; On-site; USD 66,378,000 - 75,246,000; Full time

Job summary

The City of Austin is seeking a Security Supervisor to lead and oversee security personnel, ensuring protection of facilities and personnel across multiple sites. You will supervise officers, coordinate scheduling, and respond to incidents to maintain safety and operations.

Responsibilities include training staff, reviewing reports, handling after-hours coverage, and ensuring compliance with safety practices and regulations.

Qualifications

• High school diploma and 5+ years security experience, with 2+ in lead role.
• Valid Texas Class C and/or CDL.
• Experience supervising security staff and coordinating operations.
• Ability to train staff and perform duties when needed.

Responsibilities

• Confirm presence and activities of scheduled security officers at assigned sites.
• Identify and notify replacement personnel for vacant assignments.
• Perform duties of security officers when necessary.
• Provide direction and training to site officers and contractors.
• Review site documentation and guard tour reports.
• Monitor welfare of security personnel on after-hour/remote assignments.
• Provide officer backup during irregularities and investigations.
• Assist with supplies and repairs to fences, gates and locks.
• Respond to alarm notifications.
• Patrol various sites as needed.
• Coordinate access with law enforcement as required.
• Produce periodic reports on site activities and issues.

Skills

Supervisory experience

Security operations

Training

Communication skills

Data analysis

Education

High school diploma

Texas driver license or CDL

Tools

CCTV systems

Radio equipment

Job description

About This Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles—Empathy, Ethics, Excellence, Engagement, and Equity -anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

Purpose: Under general direction, supervise the activities and operations of security personnel in protecting property, operations and personnel.

Duties, Functions and Responsibilities

• Confirm presence and activities of scheduled security officers at assigned sites.
• Identify and notify replacement personnel to assume vacant guard assignments.
• Perform the duties of security officers when necessary.
• Provide direction and training to site officers and contract employees as needed to accomplish service goals.
• Review site documentation, activity and guard tour reports.
• Monitor welfare of security personnel working after‑hour and remote assignments.
• Provide officer backup when investigating irregularities.
• Provide supplies, materials and implement temporary repairs to compromised fence, gate and lock systems.
• Respond to alarm notifications.
• Patrol utility sub‑stations, un‑staffed facilities, construction lay‑down yards, and other sites as needed.
• Meet and provide access to law enforcement agencies to secured and/or energized areas as needed.
• Provide periodic reports to management regarding site activities, irregularities, and identifying needed action.
• Work outside scheduled hours to ensure consistent coverage, attend training classes, meetings and other activities as needed to meet the business needs of the organization and the workgroup.
• Assume on‑call duty as assigned, responding to security needs and reporting to duty as necessary.
• Other related duties may be assigned.

Responsibilities – Supervisor and/or Leadership Exercised

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of or an ability to learn all safety practices related to working in energized areas, power plants and other utility specific environments and other safety practices, procedures and regulations, which contribute to a safe workplace.
• Knowledge of supervisory and managerial techniques and principles.
• Knowledge of city practice, policy, and procedure, statutes, ordinances, and criminal law.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to quickly recognize and analyze irregular events.
• Ability to utilize radio equipment, complying with Federal communication guidelines.

Minimum Qualifications

• Graduation from an accredited high school or equivalent, plus five (5) years' experience, employed in a security related position, of which two (2) years were in a lead or supervisor capacity.
• Valid Texas Class C and/or Commercial Driver's License.

Preferred Qualifications

• Demonstrated experience planning, scheduling and coordinating security operations for special events.
• Professional security-related certifications and/or designations such as Physical Security Professional (PSP), Professional Certified Investigator (PCI), and/or Certified Protection Professional (CPP), or the ability to obtain within 6 months of employment.
• Demonstrated experience evaluating, assessing and analyzing the performance of security personnel.
• Knowledge and experience with Texas Open Carry Laws/Ordinances and Criminal Trespass within the City, State and Federal levels.
• Demonstrated experience operating various Security Access Control and CCTV Systems which may include: C-Cure 9000, Lenel ONGUARD, Continuum, Pelco, American Dynamics, Avigilon, Salient and other access control systems and badging functions/activities.

Work Hours

Monday through Friday: 7:30 am to 4:30 pm. Hours will vary based on work demands and business needs. Extended shifts, evenings, weekends, & holidays is required to meet security business needs of the department. The position will require "on-call" duty as assigned, responding to security needs and reporting to duty as necessary.

Work Location

Multiple Locations

Pay Range

$23.13 to $26.26

Work Conditions

Work hours may vary based on operational needs and may include evenings, weekends, holidays, or on‑call assignments. Must have ability to read, write and speak English fluently. A skills assessment may be required as part of the hiring process. Veteran candidates must provide a copy of their DD-214 at interview to receive veteran’s preference. Internal candidates—Good Standing Policy. Background check may be required, depending on responsibilities of the position. Please note that the Department may close the job posting at any time after seven (7) days. Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.

What Makes the City of Austin Special?

Make a Difference: Join a team driving meaningful change in one of the fastest‑growing cities in the nation. Value and Innovation: Work in an environment where employees are valued, and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work‑life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike‑friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on‑site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.