Security Coordinator, Austin Facilities Management

IMDiversity Inc.; Austin (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Job summary

IMDiversity Inc. is seeking a Security Coordinator to support the Security Manager by overseeing daily operations, supervising the Security Operations Center, and ensuring compliance with SOPs to protect people and assets.

This role coordinates emergency responses, manages contract security staff, prepares incident reports, and acts as a liaison with internal departments, requiring strong communication and organizational skills.

Qualifications

• High school diploma and 5+ years of security experience, including 2 years in a lead role.
• Experience in Security Operations Center environments is preferred.
• Valid Texas Class C Driver's License or equivalent driving credentials.

Responsibilities

• Coordinate security operations following SOPs to ensure adherence.
• Oversee Security Operations Center and EM/crisis management responsiveness.
• Manage contract security staff: selection, training, and scheduling.
• Evaluate internal and contracted security operations for effectiveness.
• Train staff and monitor performance; respond to emergencies and file reports.

Skills

Electronic security systems

CCTV

Supervisory skills

Budgeting

Legal knowledge

Communication

Organizational skills

Education

High school diploma

Tools

Security Operating Systems

Job description

Position Details

• Location: TBD
• Job Type: Full time
• Job requisition id: JR105168

About This Position

The Security Coordinator supports the Security Manager by overseeing daily security operations, managing the Security Operations Center, and ensuring compliance with established procedures to protect employees, guests, and assets. The role coordinates emergency responses, evaluates internal and contracted security services, provides oversight for contract security staff, conducts incident follow-ups, prepares reports, and serves as a liaison for internal departments. This position includes supervisory responsibilities and requires strong knowledge of security systems, applicable laws, organizational policies, and effective communication and organizational skills.

Job Description

Purpose

Under the general direction of the Security Manager, plan, manage, and coordinate the security related activities associated with the Security Office. Oversee the security programs and activities to safeguard department assets, employees and guests.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Coordinates security operations ensuring that security procedures are implemented and follows per the organizations Standard Operating Procedures (SOPs).
• Oversee the operations of the Security Operation Center and coordinate all emergency/crisis management operations providing a timely response to incidents as needed.
• Provides operation support and management services for the Security Officer Contract to include contract compliance and oversight of personnel selection, training, and scheduling.
• Evaluates internal and contracted security operations to maximize service effectiveness.
• Monitors and trains staff in job tasks and responsibilities to ensure effective performance.
• Respond to emergency situations, conduct follow-up investigations and file reports on security related incidents.
• Reviews staff's documentation and communicate information to Division Manager as needed.
• Performs as a liaison for internal customers to provide assessments and program implementation for site security services to meet business needs.
• Develops activity reports and logs, tracking unit statistics and trends.

Responsibilities - Supervisor and/or Leadership Exercised

May be responsible for the full range of supervisory activities, including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities

• Knowledge of electronic security systems, CCTV, and mechanical doors lock systems
• Knowledge of supervisory and managerial techniques and principles.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of Federal, State, Local laws, and ordinances.
• Knowledge of city practice, policy, and procedure.
• Skill in handling conflict and uncertain situations.
• Skill in collecting, analyzing, and interpreting applicable data.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in planning and organizing.
• Ability to work with frequent interruptions/changes in priorities.
• Ability to quickly recognize and analyze irregular events.
• Ability to train others.Ability to establish and maintain effective communication and working relationships with personnel, city, county, and state personnel, and the public.

Minimum Qualifications

Graduation from an accredited high school or equivalent, plus five (5) years experience providing security related services in a Security Operations Center environment, two (2) of which were in a lead capacity.

Licenses and Certifications Required

• Valid Texas Class C Drivers License

Preferred Qualifications

• Demonstrated experience operation, troubleshooting, and repairing various Security Operating Systems.
• Experience developing Scope of Work (SOW) for commercial security vendors to obtain security, surveillance, CCTV, and Access Control.
• Experience reviewing blueprints, equipment specifications, schematic drawings, and technical instructions regarding security systems and equipment.
• Demonstrated experience in operating various Security Access and CCTV Systems and the ability to educated and train customers on system operations and functionality.