SECURITY SUPERVISOR

Emerson Hospital; West Concord (MA); On-site; USD 52,000 - 68,000; Full time

Job summary

Emerson Hospital in Massachusetts seeks a Security Shift Supervisor to provide leadership and supervision on the assigned shift, ensuring a safe and secure environment for patients, staff and visitors.

Reporting to the Security Manager, you will coordinate shift plans, make operational decisions, communicate with security personnel, and report all safety incidents in line with hospital policies. Fire extinguisher checks are conducted monthly.

Qualifications

• Must demonstrate strong leadership capabilities.
• Excellent customer service skills.
• Must read/write/communicate in English.
• Ability to write and educate officers on Security Reports.
• Computer skills required.
• Ability to maintain confidential information.

Responsibilities

• Provide leadership and supervision on the assigned shift.
• Coordinate shift plans and operational decisions.
• Communicate with security personnel and report incidents.
• Ensure a safe and secure environment for patients, staff, and visitors.
• Ensure fire extinguishers are checked monthly by Security Officers.

Skills

Leadership

Customer service

English proficiency

Security reports

Computer skills

Confidential information

Education

High School Diploma or GED

Job description

Reporting directly to the Security Manager. Provides leadership and supervision on assigned shift. Responsible for coordinating shift plans, making operational decisions, communicating with Security personnel, and reporting all safety / security incidents. Responsibilities include assuring a safe and secure environment for all patients, staff, and visitors. All shift activities are coordinated to ensure compliance with all hospital policies, monitors appropriate security officer response, documentation, adequate staffing levels. Ensure that fire extinguishers are checked monthly by Security Officers.

Minimum Qualifications

• Education
  • High School Diploma or GED equivalent.
• Experience
  • Experience in security, law enforcement, military, or customer service industry preferred.
  • Experience in a healthcare security environment strongly preferred.
• Licensure and/or Certification
  • AVADE Certified in Workplace Violence Prevention Levels I, II, and III or obtain within 60 days of employment.
• Skills
  • Must demonstrate strong leadership capabilities.
  • Excellent customer service skills.
  • Must be able to read, write, and communicate in English.
  • Must demonstrate ability to write and educate officers how to write Security Reports.
  • Computer skills required.
  • Ability to maintain confidential information.