SECURITY SUPERVISOR

Emerson Hospital; Concord (MA); On-site; USD 60,000 - 72,000; Full time

Job summary

Emerson Hospital is seeking a Security Supervisor to lead the assigned shift, coordinate plans, and ensure a safe environment for patients, staff, and visitors. The role requires AVADE Workplace Violence Prevention certification or the ability to obtain within 60 days, strong leadership and customer service skills, and proficiency in English communication and security reporting.

Responsibilities include coordinating activities with Security Officers, maintaining confidentiality, and ensuring

Qualifications

• High School Diploma or GED equivalent.
• Experience in security, law enforcement, military, or customer service industry preferred.
• Experience in a healthcare security environment strongly preferred.
• AVADE Certified in Workplace Violence Prevention Levels I, II, and III or obtain within 60 days of employment.
• Must demonstrate strong leadership capabilities.
• Excellent customer service skills.
• Must be able to read, write, and communicate in English.
• Must demonstrate ability to write and educate officers how to write Security Reports.
• Computer skills required.
• Ability to maintain confidential information.

Responsibilities

• Lead and supervise on assigned shift.
• Coordinate shift plans and operational decisions.
• Communicate with Security personnel and report incidents.
• Maintain a safe and secure environment for patients, staff and visitors.
• Ensure monthly fire extinguisher checks by Security Officers.

Skills

Leadership

Customer service

English communication

Security reporting

Computer literacy

Confidential information handling

Education

High School Diploma or GED

Job description

Reporting directly to the Security Manager. Provides leadership and supervision on assigned shift. Responsible for coordinating shift plans, making operational decisions, communicating with Security personnel, and reporting all safety / security incidents. Responsibilities include assuring a safe and secure environment for all patients, staff, and visitors. All shift activities are coordinated to ensure compliance with all hospital policies, monitors appropriate security officer response, documentation, adequate staffing levels. Ensure that fire extinguishers are checked monthly by Security Officers.

Minimum Qualifications

• Education
  • High School Diploma or GED equivalent.
• Experience
  • Experience in security, law enforcement, military, or customer service industry preferred.
  • Experience in a healthcare security environment strongly preferred.
• Licensure and/or Certification
  • AVADE Certified in Workplace Violence Prevention Levels I, II, and III or obtain within 60 days of employment.
• Skills
  • Must demonstrate strong leadership capabilities.
  • Excellent customer service skills.
  • Must be able to read, write, and communicate in English.
  • Must demonstrate ability to write and educate officers how to write Security Reports.
  • Computer skills required.
  • Ability to maintain confidential information.