LEAD SECURITY OFFICER

Emerson Hospital; West Concord (MA); On-site; USD 34,440,000 - 48,216,000; Full time

Job summary

Emerson Hospital in Massachusetts seeks a Security Supervisor to assist with daily supervision of Security Officers and to lead in response to emergencies. You will coordinate shift plans, communicate with Security personnel, and document safety incidents to ensure a secure environment for patients, staff, and visitors.

The role requires leadership, excellent customer service, and strong English communication.

Qualifications

• Must demonstrate leadership capabilities.
• Excellent customer service skills.
• Must be able to read, write, and communicate in English.
• Must demonstrate ability to write and educate officers how to write Security Reports.
• Computer skills required.
• Ability to maintain confidential information.

Responsibilities

• Assist with daily supervision of Security Officers and lead on assigned shift.
• Coordinate and lead response to emergency conditions.
• Provide security for patients, staff, visitors, buildings and grounds.
• Ensure fire extinguishers are checked monthly by Security Officers.
• Maintain safe and secure environment in accordance with hospital policies.

Skills

Leadership

Customer service

English communication

Security reporting

Computer skills

Confidential information handling

Education

High School Diploma or GED

Job description

In support of supervisory staff, assists with the daily supervision of Security Officers. Coordinates and leads response to emergency conditions. Provides security and protection for patients, staff, and visitors, as well as buildings and grounds. May be called upon to provide assistance in many different circumstances, settings and weather. Provides leadership and supervision on assigned shift when covering as the lead officer. Responsible for coordinating shift plans, making operational decisions, communicating with Security personnel, and reporting all safety / security incidents. Responsibilities include assuring a safe and secure environment for all patients, staff, and visitors. All shift activities are coordinated to ensure compliance with all hospital policies, monitors appropriate security officer response, documentation, adequate staffing levels. Ensure that fire extinguishers are checked monthly by Security Officers.

Minimum Qualifications

• Education
  • High School Diploma or GED equivalent.
• Experience
  • Experience in security, law enforcement, military, or customer service industry preferred.
  • Experience in a healthcare security environment strongly preferred.
• Licensure and/or Certification
  • AVADE Certified in Workplace Violence Prevention Levels I, II, and III or obtain within 60 days of employment.
• Skills
  • Must demonstrate leadership capabilities.
  • Excellent customer service skills.
  • Must be able to read, write, and communicate in English.
  • Must demonstrate ability to write and educate officers how to write Security Reports.
  • Computer skills required.
  • Ability to maintain confidential information.