LEAD SECURITY OFFICER

Emerson Hospital; Concord (MA); On-site; USD 34,000 - 43,000; Full time

Job summary

Emerson Hospital in Concord, MA is seeking a Lead Security Officer to supervise Security Officers, coordinate emergency responses, and maintain a safe environment for patients, staff, and visitors. The role involves leading the shift, coordinating staffing, and ensuring policy compliance and incident reporting.

The position requires a High School Diploma or GED, AVADE Workplace Violence Prevention certification (or ability to obtain within 60 days), strong leadership, and clear English

Qualifications

• Must demonstrate leadership capabilities.
• Excellent customer service skills.
• Must read, write, and communicate in English.
• Must demonstrate ability to write Security Reports.
• Computer skills required.
• Ability to maintain confidential information.

Responsibilities

• Assist daily supervision of Security Officers.
• Coordinate and lead responses to emergencies.
• Provide security for patients, staff, visitors, buildings and grounds.
• Lead on assigned shift when covering as lead officer.
• Coordinate shift plans and operational decisions.
• Ensure compliance with hospital policies and safety/ security incident reporting.
• Ensure fire extinguishers are checked monthly.

Skills

Leadership

Customer service

English communication

Security reporting

Computer skills

Confidential information handling

Education

High School Diploma or GED

Tools

AVADE certification

Job description

LEAD SECURITY OFFICER

Schedule: Full Time

Pay Range: $25.00 - $31.00 / Hourly

Shift: Day shift

Hours: 7-330

About this role

In support of supervisory staff, assists with the daily supervision of Security Officers. Coordinates and leads response to emergency conditions. Provides security and protection for patients, staff, and visitors, as well as buildings and grounds. May be called upon to provide assistance in many different circumstances, settings and weather. Provides leadership and supervision on assigned shift when covering as the lead officer. Responsible for coordinating shift plans, making operational decisions, communicating with Security personnel, and reporting all safety / security incidents. Responsibilities include assuring a safe and secure environment for all patients, staff, and visitors. All shift activities are coordinated to ensure compliance with all hospital policies, monitors appropriate security officer response, documentation, adequate staffing levels. Ensure that fire extinguishers are checked monthly by Security Officers.

Minimum Qualifications

• Education
  • High School Diploma or GED equivalent.
• Experience
  • Experience in security, law enforcement, military, or customer service industry preferred.
  • Experience in a healthcare security environment strongly preferred.
• Licensure and/or Certification
  • AVADE Certified in Workplace Violence Prevention Levels I, II, and III or obtain within 60 days of employment.
• Skills
  • Must demonstrate leadership capabilities.
  • Excellent customer service skills.
  • Must be able to read, write, and communicate in English.
  • Must demonstrate ability to write and educate officers how to write Security Reports.
  • Computer skills required.
  • Ability to maintain confidential information.