Security Supervisor

Titan Security Group; Wayne (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking security firm as a Security Supervisor in Wayne, Michigan. This role is vital in ensuring safety and security for various clients, where you'll act as a liaison with law enforcement, manage emergency responses, and maintain vigilant surveillance. You'll have the opportunity to develop your skills in a supportive environment, with ample chances for professional growth. The company values integrity, service, and commitment, making it an ideal place for those passionate about making a difference in the security industry. If you're ready to step into a meaningful career, this is the opportunity for you.

Benefits

401(k)

Medical Coverage

Dental Coverage

Vision Coverage

Short-term Disability

Long-term Disability

Direct Deposit

Professional Development Opportunities

Qualifications

• Must possess a valid State of Michigan driver’s license.
• Must complete a criminal history check conducted in accordance with state law.

Responsibilities

• Act as liaison with law enforcement and emergency services.
• Maintain active surveillance of assigned locations.
• Provide daily incident summaries and detailed reports.

Skills

Emergency Response

Communication Skills

Customer Service

Problem Solving

Attention to Detail

Education

High School Diploma or GED

Tools

Telephone Communication Equipment

Radio Communication Equipment

Job description

Overview

Marksman-Titan Security Group is currently hiring for a Security Supervisor to work in the Wayne, Michigan area.

Company Description

Marksman-Titan Security Group is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support.Named as a nationally recognized Top Workplace in 2024 and 2025, Marksman-Titan’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of Commitment, Service, Integrity, Drive, and Innovation help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Responsibilities Emergency Response & Public Safety

Act as liaison with the security monitoring company, law enforcement, and/or fire officials in responding to alarm situations when necessary.

Assist law enforcement personnel and client employees in apprehending absconders and handling unruly and/or violent individuals on the premises to maintain a safe and secure environment.

Recognize dangerous conditions on buildings and grounds and respond appropriately.

Initiate and render first aid assistance in emergency situations involving injury or illness to members, employees, volunteers, or visitors.

Summon emergency fire, ambulance, or medical services when necessary.

Carry a functional cellular phone at all times while on duty for emergency communication.

Security Operations

Maintain active surveillance of parking areas and assigned locations.

Use client property responsibly, including keys, building access control systems, and surveillance equipment.

Keep a vigilant eye to safeguard persons and property at all times.

Communication & Reporting

Utilize strong communication skills to de-escalate and mediate confrontational or tense situations.

Provide daily incident summaries and detailed incident reports to the client via email, as required.

Prepare clear, concise, complete, legible, and factual written reports.

Complete all necessary forms and documentation provided by the entity.

Customer Service & Public Interaction

Meet and interact courteously and effectively with employees, visitors, and the general public.

Route or guide visitors to conference rooms or other designated areas as needed.

Give clear verbal directions and instructions to agency personnel, visitors, and other tenants.

Training, Awareness & Safety

Understand and follow oral and written instructions; provide guidance to others on rules, duties, and procedures.

Demonstrate working knowledge of general safety precautions and fire prevention methods.

Qualifications Licensing & Compliance

• Must possess a valid State of Michigan driver’s license.

• Must complete a criminal history check conducted in accordance with state law.

Physical Requirements

• Must be at least 18 years of age

• Must be physically capable of walking, standing, running, and climbing for extended periods to perform essential duties.

• Must possess, with or without reasonable accommodation, sufficient color vision to distinguish color-coded entry media and adequate hearing to detect audible alarms.

Cognitive & Behavioral Abilities

• Must remain alert, even-tempered, and exercise sound judgment in all situations.

• Demonstrate initiative, maturity, integrity, and high ethical standards.

• Exhibit strong attention to detail, especially under stress.

• Must be able to solve problems and de-escalate situations in a calm, non-confrontational manner.

Communication Skills

• Must be able to speak English clearly and distinctly for effective verbal communication.

• Must be able to read and comprehend detailed regulations, written orders, and training materials.

• Capable of determining the identity and business purpose of employees and visitors.

Technical Proficiency

• Must be able to operate telephone and radio communication equipment as provided by the agency.

• Must possess basic math skills, including addition, subtraction, multiplication, and division.

Professional Integrity

• Maintain the confidentiality and integrity of duties during assigned shifts.

• High School diploma or general education degree (GED)
• Able to pass pre-employment drug screen and criminal background check
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications

• Customer Service

• First aid, CPR, and AED

• De-escalation Training

• Defensive Tactics

Compensation and Benefits:

• Wages starting at $19.00 per hour.
• Opportunities for professional development, career advancement, and promotion.
• Enjoy comprehensive benefits including 401(k), direct deposit, medical, dental, and vision coverage, as well as short-term and long-term disability options.

EOE/M/F/D/V

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