Security Specialist: Flexible Hours & Growth Potential

Target; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Job summary

Target is seeking a Security Specialist to help keep guests, team members, and the brand secure in a fast-paced store environment. You will participate in crisis response, de-escalation, and theft prevention while delivering a welcoming and helpful guest experience.

The role requires strong communication, teamwork, and the ability to handle sensitive situations with integrity. Training is provided, with opportunities to develop career in Assets Protection and safety.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Welcoming and helpful attitude toward all guests and other team members.
• Effective communication skills.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work both independently and with a team and manage workload.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
• Greet: 10ft: be friendly - smile, eye contact, or wave
• 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
• Respond to and accurately document security incidents in a timely manner.
• Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests.
• Leverage de-escalation tactics and resources when responding to security incidents across the store.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies.
• Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends.
• Submit appropriate documentation in the case management system for all incidents following AP policy and procedures.
• Understand and appropriately use Target's video surveillance system.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• All other duties based on business needs.

Skills

Customer service

Communication

Teamwork

Time management

Multitasking

Adaptability

Education

High school diploma or equivalent

Tools

Handheld scanners

Video surveillance system

Job description

Target is seeking a Security Specialist to help keep guests, team members, and the brand secure in a fast-paced store environment. You will participate in crisis response, de-escalation, and theft prevention while delivering a welcoming and helpful guest experience.

The role requires strong communication, teamwork, and the ability to handle sensitive situations with integrity. Training is provided, with opportunities to develop career in Assets Protection and safety.