Security Specialist

Nusenda; Albuquerque (NM); On-site; USD 55,000 - 85,000; Full time

Job summary

Nusenda Credit Union is seeking a Security Specialist to support security policies, monitor systems, and manage badge, video, and alarm needs. You will act as the primary on-call contact for security requests and assist with data collection, reporting, and investigations.

Responsibilities include operating security software/equipment, coordinating service calls, and maintaining documentation while collaborating with Facilities, Branch Experience, and Human Resources.

Qualifications

• Three to five years of related security experience.
• Associates Degree or completion of a two-year college degree.
• Proficiency in Microsoft Office and internal security systems.

Responsibilities

• Support the development and refinement of security policies and procedures.
• Operate, troubleshoot, and service security software and equipment including badges, cameras, TracPack, and ENS.
• Provide 24-hour on-call response for physical security and incidents.
• Coordinate service calls and maintain investigation reports.

Skills

Effective communication

Crisis management

Customer service

Education

Associates Degree or two-year college degree

Tools

Microsoft Office

Job description

Description

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.

As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!

Thank you for your interest in joining the Nusenda team!

We are currently seeking a Security Specialist to join our organization. As a Security Specialist, you will support the development, implementation, and refinement of security policies and procedures to ensure ongoing compliance to security protocols. You'll perform security administrative duties such as monitoring and evaluating security systems, identify potential threats to the physical security of employees and company property. You'll assist with post-incident debriefing processes and assist with collecting data, compiling documentation, maintaining notes, and developing reports for investigations while acting as primary contact for security requests received for video, badge, and alarm needs. Additionally, you will serve as primary on call for security needs for all hours.

What you’ll do:

You'll be responsible for the operation, troubleshooting, and servicing of security software and equipment including badges, cameras, TracPack, and ENS. Your duties include: securing video, processing badge requests, configuring employee facility alarm and access, managing equipment uptime, monitoring inventory, expense reconciliation, procedure accuracy, system testing, monthly reporting, and coordinating service calls and replacements.

You'll provide scheduled 24-hour response (on-call or emergency, support, and coordination for physical security, incident, and disaster situations (robbery, fire alarm, patrol coordination, video, or any additional function) which may be required to support organizational needs. You'll assist with development, enhancements, and implementation of policies and procedures to detect, prevent, or mitigate the occurrence of loss, threats of violence, or physical harm.

You'll research and investigate assigned potential security threats, and complete reports and lessons learned tasks for escalated security issues and incidents. You'll accurately prepare and deliver various time sensitive data used in compliance, insurance, and management reports.

You’ll support and participate in ongoing security related training for employees of the Credit Union. You’ll maintain up to date knowledge of security system operations while ensuring accurate security desktop procedures are in place. You’ll serve as department liaison for security operational needs with key stakeholders in Facilities, Branch Experience, and Human Resources.

You’ll assist Human Resources and Fraud Department with investigations through gathering of evidence and participating in victim or suspect interviews. You’ll support periodic inspections, tests, audits, and maintenance of security equipment operations.

What You’ll Need:

• Three years to five years of similar or related experience.
• Associates Degree, or completion of a two-year college degree or related field.

Key Skills and Experience:

Effectively communicate with internal and external customers appropriately via in person, email etc.

• Ability to work closely with law enforcement and other government agencies specific to crisis management.

Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service.

Must be knowledgeable in Microsoft Office and all internal systems as affiliated with the department.

Ability to adapt quickly to change and proactively communicate.

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Equal Opportunity Employer
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