Security Program Specialist

Guardian Credit Union; Prattville (AL); On-site; USD 60,000 - 90,000; Full time

Job summary

Guardian Credit Union seeks a Security and Vendor Risk Manager to oversee the branch security camera fleet, access control, and intrusion alarms. The role includes reviewing vendors, maintaining due diligence, and developing dashboards to track security KPIs.

You will manage access credentials, monitor contract renewals, test devices, respond to security events, and support policy creation with Compliance and Fraud Risk.

Qualifications

• Three to five years of experience in security or related field.
• Experience with deploying and triaging issues related to physical security systems.

Responsibilities

• Oversee performance and installation of security camera fleet, access control, and intrusion alarm systems.
• Review and evaluate vendor relationships per Vendor Management Policy and lifecycle.
• Maintain due diligence documentation, vendor risk scoring models and contract records.
• Create, issue and revoke access credentials for staff and visitors.
• Notify contract renewal/termination deadlines to relationship owners.
• Test physical security devices at branches and conduct annual assessments; administer emergency training.
• Serve as first point of contact for security events (e.g., property damage, robberies, undesired visitors).
• Retrieve and disseminate video evidence for claims, litigation, fraud investigations or subpoenas.
• Assist Compliance and Fraud Risk with security and vendor management policies.
• Develop a dashboard and report KPIs related to physical security and vendor management.

Skills

Physical security systems experience

Education

Bachelor's degree in Criminal Justice or Business

Job description

Description

• Responsible for overseeing performance and installation of security camera fleet, access control system and intrusion alarm apparatus.
• Review and evaluate all new and existing vendor relationships in accordance with the credit union’s Vendor Management Policy by ensuring onboarding, ongoing and offboarding elements of the vendor management life cycle are completed.
• Maintain accurate due diligence documentation, vendor risk scoring models and contract records in vendor management software.
• Create, issue and revoke access credentials for team members and visitors of the organization.
• Ensure timely notification of contract renewal and/or termination deadlines are conveyed to relationship owners in a timely fashion.
• Regularly test physical security devices at branch locations, conduct annual physical security assessments and administer emergency management training for branch staff.
• Serve as the first point of contact for physical security related events including but not limited to property damage, robbery response, uncleared visitors and disorderly individuals.
• Retrieve, preserve and disseminate video evidence in support of bond claims, civil litigation defense, fraud investigation or subpoena compliance.
• Assist the VP of Compliance and Fraud Risk with crafting and proposing security and vendor management policies or procedures.
• Develop a dashboard for and regularly report on key performance indicators related to physical security and vendor management.
• Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Major responsibilities and duties

• Responsible for overseeing performance and installation of security camera fleet, access control system and intrusion alarm apparatus.
• Review and evaluate all new and existing vendor relationships in accordance with the credit union’s Vendor Management Policy by ensuring onboarding, ongoing and offboarding elements of the vendor management life cycle are completed.
• Maintain accurate due diligence documentation, vendor risk scoring models and contract records in vendor management software.
• Create, issue and revoke access credentials for team members and visitors of the organization.
• Ensure timely notification of contract renewal and/or termination deadlines are conveyed to relationship owners in a timely fashion.
• Regularly test physical security devices at branch locations, conduct annual physical security assessments and administer emergency management training for branch staff.
• Serve as the first point of contact for physical security related events including but not limited to property damage, robbery response, uncleared visitors and disorderly individuals.
• Retrieve, preserve and disseminate video evidence in support of bond claims, civil litigation defense, fraud investigation or subpoena compliance.
• Assist the VP of Compliance and Fraud Risk with crafting and proposing security and vendor management policies or procedures.
• Develop a dashboard for and regularly report on key performance indicators related to physical security and vendor management.
• Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Knowledge and Skills

Three years to five years of similar or related experience, including preparatory experience. Experience using, deploying and triaging issues related to physical security systems.

EDUCATION/CERTIFICATIONS/LICENSES

A college degree. B.S or B.A. in Criminal Justice or Business preferred.

Interpersonal Skills

The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position.

Other Skills

Ability to understand technical requirements, strong policy/procedure compliance and a keen ability to react calmly in stressful situations.

PHYSICAL REQUIREMENTS

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental And/Or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any period of time.

Guardian Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other protected category.